on Dec 24, 2017
Checked in early afternoon, which was definitely not a breeze. Mehal at the desk definitely not polite and accommodating, besides the namaste, Very Unfriendly and arrogant, i guess we were doing him a favor. Had to go up to the business center to print documents to present at counter and the gentlemen named Vaibhav was definitely opposite of what we experienced at check in. Very helpful and made sure we had what we needed.
Second attempt at check in was much better with Asim. Got #448 and we were in a room where:
1) the TV did not work, ( your set box is not receiving a signal).
2) No hair dryer in the closet drawer.
3) Bathroom door would not close.
4) Loud banging sounds at 4 pm. Construction? dont know, was not informed at check in.
5) Corridor reeked of varnish.
6) Delighted to see complimentary coffee n tea. Guess what, you need your fingers to stir the sugar n the milk, as there are no spoons and or stirrers.
Went down to the desk and the answer that I got was we will call housekeeping. WOW, service at its very best.
Was here to attend a wedding, got right back at 3am and checked out. Not worth a nights stay and most definitely not a Marriott.
Again, this is feedback, Trust you will accept and work upon the areas that need improvement. Wish you the very best. Y’all need it.
Efficient and Professional.
on Dec 23, 2017
Didn't stayed here, rather attended a day long workshop. Food served was decent. Staff well trained and attentive. The ambiance is relaxed and chic. One pain was the inability of housekeeping staff to lower AC temperature (said its centrally controlled)
Amazing Hotel with Fantastic Location
on Dec 22, 2017
It is a great hotel located few kilometres away from the airport. Pros:
1) Courteous Staff
2) Great Interiors
3) Spacious Rooms
4) Amazing Buffet Spread
5) Offering Cuisines from all around the world
6) Minutes away from Airport.
A great hotel for Business Travelers visiting Mumbai to stay in.
Nice service and good food
on Dec 22, 2017
Quite close to the airport with a pickup and drop facility with breakfast and free internet, it was a very good experience. We had dinner and breakfast and both were very good.
The travel desk is expensive and so as a personal expense, it was a bit too much. Rest was very comfortable.
Great Place near the airport
on Dec 21, 2017
Great place to stay in the area around the airport. Clean rooms, with all the amenities. And above all, a fantastic team that makes your stay even better, specially Umesh at the concierge and Amit at the front desk.