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Cosmos Hotel

1 room, 2 adults
Good
3/5

Nice place to stay with Familyon Nov 4, 2017

We visited Shimla in the May' 2017 and stayed in Cosmos for Three days, the room we got was pleas...Read All

The Mall, Shimla, Mall Road, SHIMLA, HIMACHAL PRADESH, India, Pin-171001 , Shimla
Amenities:
  • Parking
  • Restaurant
  • Newspaper
  • Laundry facilities
  • Front desk
+ More

Rooms

Luxury Room
Hotel Room
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Deluxe Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Nice place to stay with Family
    on Nov 4, 2017
    We visited Shimla in the May' 2017 and stayed in Cosmos for Three days, the room we got was pleasant with a Good View and near to Mall Road Reception and Staff were cordial to communicate and arranged everything for us Its a nice place to stay with Family and Close to Main Shimla... More
  • hotel_trip
    Horrible experience!
    on May 24, 2017
    Incompetent front office staff, wifi and tv not working, intercom works only after 7 am, no morning tea before 7:30 am, upholstery torn, pillows full of bugs, towels stinking. Most horrible experience to spend a night here. Was booked for two days but had to check-out after first day ordeal. Will not recommend even to an enemy!... More
  • hotel_trip
    Value for money
    on Feb 14, 2017
    Value for money...... On mall road opposite hotel Clerks. Stayed here for 3 days in family suite with friends..... Hotel Staff,Food ,Service and Ambience is good. Pricing is also very reasonable.... I must say it really is value for money.... ... More
  • hotel_trip
    beware of this hotel
    on Jan 11, 2017
    Staff at reception were rude. It was not a pleasant welcome for us. At one point of time, I was inclined to not to check-in the hotel. I had called MakeMyTrip and had told them that I am likely to cancel my reservation. Bed sheets, towel and blanket covers were not clean. We used our own towels.... More
  • hotel_trip
    Very rude behaviour of staff
    on Jan 10, 2017
    Staff at cosmos hotel behaved very rudely with my family,bcoz we just told the staff to provide water to us.staff of hotel do not provide proper drinking water and staff used to threatened us if we complaint for the facility. Plz do not visit this hotel especially couples.Staff of hotel don't have sense to talk and behaved with ladies.staff of hotel behaved very rudely with my family member,I cannot tell the words they told to my family bcoz it's asocial media. DO NOT STAY AT THIS COSMOS HOTEL.... More
  • Excellent
    4
  • Very Good
    12
  • Good
    10
  • Fair
    3
  • Poor
    9

Overview

Cosmos Hotel is is located at 2 km from the Shimla Old Railway Station and 1 km from the Ridge - The Mall. This 3-storey hotel has 23 guestrooms. Each room has an attached bathroom with hot/cold water supply. It also has a wardrobe, satellite TV, desk, and a separate sitting area. This Shimla hotel offers room service, doctor-on-call service, laundry and dry cleaning services, and elevator facilities. There is a multi-cuisine restaurant and coffee shop on the premises. Cosmos Hotel facilitates a front and travel desk. This hotel is accessible from the Shimla Old Bus Stand (1 km) and the Shimla Airport (21 km). Some tourist attractions in Shimla are the St Mary's Church at 1 km, the State Museum at 3 km, and the Town Hall at 1 km from the hotel.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.