- Home
- India
- west bengal
- Kolkata
- Sector 3
- Coral Residency Sector 3
Poor1/5
Pathetic Property with an arrogant owneron Oct 28, 2017
I booked 2 rooms in this hotel for half day stay at Kolkata. Upon arrival, the hotel allowed chec...Read All
IA 179, Sector 3, Salt Lake, Sector 3, KOLKATA, WEST BENGAL, India, Pin-700091 , Kolkata
Rooms
Deluxe Room
View More Images
Maps & Neighbourhood
TripAdvisor Reviews
Pathetic Property with an arrogant owner
on Oct 28, 2017
I booked 2 rooms in this hotel for half day stay at Kolkata. Upon arrival, the hotel allowed check-in to only 1 room and asked me if I can stay in one of their another hotel. I denied politely and called my travel agent through whom I had booked but the hotel owner told the same thing to my agent also asked my agent to cancel the booking. After cancellation I asked them if I can pay directly for 1 room but the hotel owner started shouting and told me to vacate the property immediately. I told them to talk nicely in reply to which the hotel owner says that you do not need me to teach how to talk and vacate my property immediately. ON top of that the 1 room which they had given initially had wall paint coming out from all sides, the AC was making huge noices, intercom wasn't working, bathroom was in a sorry state where all the walls of washroom were red stains of pan-beeda, and comode seat was pathetic to the hell which was replaced by them after a day.
Excellent
0Very Good
0Good
0Fair
0Poor
1
Overview
Experience an awesome stay at Coral Residency Sector 3 during your trip to Kolkata. Ideal for all kinds of travellers, this service apartment offers amenities like luggage storage, parking, laundry facilities, 24X7room service and much more. The service apartment is adorned with 6 well-furnished rooms and is perfect for business executives on their trip to the cultural city. Suitable for children they also offer wireless and free internet access.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.