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Fair2.5/5
Dirty rooms, unhygienic drinking water, terrible room serviceon May 19, 2017
Pros: 1. Wifi service 2. Location is good (in the heart of tourist spot0 3. Fare is reasonable co...Read All
5/B, Sudder Street, Colootola, New Market Area, Dharmatala, Taltala,Mirza Galib Street,Park Street,KOLKATA,WEST BENGAL,India,Pin-700016 , Kolkata
Rooms
Double Non Ac Room
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Single Non Ac Room
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Double Non Ac Room (Shared WashRoom)
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Single Ac Room
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Double Ac Room
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Single Non Ac Room (Shared WashRoom)
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Maps & Neighbourhood
TripAdvisor Reviews
Dirty rooms, unhygienic drinking water, terrible room service
on May 19, 2017
Pros: 1. Wifi service 2. Location is good (in the heart of tourist spot0 3. Fare is reasonable comparing other hotels Cons: 1. Room and bed was dirty 2. Room service is terrible. Asking them for 2 days, they cleaned the room, changed the bed sheet 3. Drinking water was provided directly from water tap to bucket. People washed their hands on the bucket and water bottles were filled up from the same bucket. But they told us that water is from the filter. 4. Common toilet was in front of our room (room number 4) and there was bad smell always. 5. The hotel is not suitable for living with family.
The worst hotel I ever booked
on Dec 10, 2016
The mistake I did was to book the hotel without going through the previous review. It has consistency of bad reviews and unfortunately all of them are true. Poor quality of rooms with no maintenance, and top of that arrogant manner less staffs. We struggle a lot to settle down in one room and finally cancelled our booking. This website should take the hotel out of the listing for the good will of customers. Hope others will go through the reviews before booking and spared from this hotel.Third Class Hotel
on Nov 1, 2015
Well I booked this hotel for a day with a/c and attached bathroom , but when I reached the hotel the manager told me that there is no room left with attached bath so I was given a room with common toilet . Well my booking was through GO IBIBO and I request these Companies to trade with better Hotel partners and not these types of Hotels which don't bother about commitment , The common bathroom was horrible and I left the hotel prior to my departure . Please don't book this horrible filthy hotel better stay at the Railway Station at Howrah if you do not get an accommodation in Kolkata. I don't know how the Travel Companies list these dirt filthy hotels in their list . HorribleTheMostDirty that I never seen before.
on Oct 9, 2015
You can find the same rubbish in the street that under the bed or in the common bathroom. The taxi from the AirPort had losed and had to call to the hotel for some help to arribed and we had not any help, os course, the room was paid the day before throw agoda . The room was on second floor, very hot there, very small and very very dirty. We only spend there one night...
Nice room,Well connected and Value for money
on Sep 12, 2015
I stayed here for 2 nights and was very satisfied with the behavior of manager and staff. I found the bathroom and the rooms clean. This property is at the centre of the city and is well connected which helped me attend my meetings on time. When I visited it was raining heavily and the situation was quite grim in other properties but the helpful staff made my departure easy. Thanks I look forward to stay here again
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Overview
Offering a front desk and airport transportation facility (on surcharge), Continental Guest House is located at a distance of 0.5 km from the Esplanade Metro Station. This hotel in Kolkata 12 spacious rooms. Amenities like complimentary newspaper, attached bathroom with 24-hour running water, direct dialling facility and a television with premium channels installed are available at the hotel.
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.
Policies
- Guest must be over 18 years of age to check-in to this hotel.
- As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
- The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
- Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
- Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
- There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
- All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
- Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
- Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
- The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
- The primary guest must be at least 18 years old to be able to check into this hotel.
- The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
- Child policy apply which may vary from hotel to hotel.
- Failure to check into the hotel, will attract no show charges as per Hotel policies.
- The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
- Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
- Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
- Note PAN Cards will not be accepted as a valid ID card.
- All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
- In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
- Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.