Best hotel in Goa
on Jan 9, 2020
Needed a nice relaxing break and this hotel was perfect. Clean, convenient for the beach, quaint. The staff were amazing, didn’t need to get off our sun beds , the service was amazing. The food was amazing. So friendly. CSM road was on the door step with great restaurants and bars. New little chill out bar and restaurant at the bottom of the street that was owned by the same management. The rooms basic but cleaned every day with fresh towels and toiletries. Can’t fault this hotel. Give my thanks to our waiters ..... Martin and Neville! So kind and always a smile! Definitely booking again ! Fun in the sun! Came home chilled and relax but can’t wait to return! Thanks again to all the staff. ps the young girls in bar area need to smile bit more , more beautiful with a smile !!!! 🤗❤️
Christmas and New Year Fun in the Sun
on Jan 7, 2020
Only criticism, there is not a lot of storage for clothes. So take less and use the excellent laundry facilities.
The room, reception, restaurant and security staff are welcoming and friendly. They will greet you by name, or even nickname in my case. This was our 4th visit in 3 years and we will be back, I promise.
Great location .Great staff. Great weather
on Jan 6, 2020
Second visit to Goa and this hotel.First year 1 week.This year 2 weeks and I have now booked for 3 weeks.Its that good.
Location is 2 minutes to beach and the hotel itself is an oasis of calm away from the chaos of Baga.
The rooms are large but basic but are cleaned daily and towels changed also daily.
What really makes this hotel are the superb professional staff and management who cant do enough for you.
Food is adequate but there are good restaurants nearby at really cheap prices.
All in all a wonderful friendly hotel with facilities that keep everyone happy.
Cant wait for next Christmas..
on Dec 30, 2019
This hotel is a total gem, the rooms are spotless, cleaned everyday. The staff are amazing and cannot do enough for you and the food is excellent. Will definatley be back soon. The pool area is clean and provides free towels.
on Dec 29, 2019
Visited Csm early Dec 19 for 2 weeks, chose this hotel on positive reviews. To be honest we have been spoilt in Goa ! Always staying at the Holiday inn, in South Goa, so this was our first foray to the North area of Goa.
Positives: Location at the top end of Csm road was great. Rooms where large and tidy and room service was carried out daily. Beach with lots of shacks to choose from was a 5 min walk from our room. Restaurant and pool area was well presented,clean and tidy and pool attendant and restaurant staff couldnt do enough for you. Food was decent, just remember to use your vouchers for discount. Csm road was relatively quiet compared to rest of Baga, with some top quality restaurants, Fire & Ice and our Fav' Cafe Lazydays.
Negatives: Not many to be honest. Balcony attached to upstairs room not big enough to sit on unless your a stick insect. Be aware of the service charge unwittingly added to your bill in hotel restaurant which adds up over a fortnight along with government taxes, if you tell them you dont want service charge they will exempt you bills and you can tip waiters direct ( I feel the tips should be pooled as the service is good off everyone but some of the lads are quiet). WI-FI only available in reception and restaurant, none existent in rest of hotel. So yes our first visit to Baga we enjoyed and met some really nice people. We must point out that we got a very late booking with Tui and got 2 weeks at Csm with flights for £665 each!! On speaking to others who had paid between £2500/3500 for the same two weeks 😱....For that much i would expect 5* and this is not 5*