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Coconut Creek Resort

1 room, 2 adults
Very Good
4/5

Excellent Customer Serviceon Nov 18, 2019

Every single person we dealt with did what they could to give great customer service. They provid...Read All

Bogmalo Bimut Ward,, Bogmalo, Bogmalo, GOA, GOA, India, Pin-403806 , Goa
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Restaurant
+ More

Rooms

Double - Air Conditioned Room
Hotel Room
View Image

In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Excellent Customer Service
    on Nov 18, 2019
    Every single person we dealt with did what they could to give great customer service. They provided information, suggestions, and ideas. We had an extremely early tour one morning and the restaurant was flexible about letting us in a few minutes early so we could get something to eat. Our only issue, and the only reason they did not get 5 stars, was our hot water worked great at night but not very well at all early in the morning.... More
  • hotel_trip
    Not the greatest experience!
    on Nov 7, 2019
    The hotel is in the city so a certain amount of noise is expected! Unfortunately our room 205 a corner room (double aspect) didn’t have adequate sound proofing in the two windows facing the streets. We were woken up by noisy street screaming and shouting on several occasions throughout both nights we stayed here. This was mentioned after the first night to reception and we were told that we could move up a couple of floors but still facing the same streets as before. We declined the change as the noise from the street would be exactly the same so experienced another noisy night. The room itself was clean and comfortable. Such a disappointment on the sleeping quality.... More
  • hotel_trip
    Nasty Hotel Reservation behavior ever seen !! Don’t make mistakes!
    on Nov 5, 2019
    I made a non-refund reservation via wotif website for 3 people for 1 night, willing to pay 233nzd, where 2 minutes after that I found out in the receipt that something went wrong with the reservation details- the date was wrong, it was one month ahead the time I wanted. I’m pretty sure I put the correct date. I called wotif costumer service and contacted the hotel website immediately, to have them give me a chance to correct it before the reservation is processed, but unfortunately the hotel reservation desk acted nasty, didn’t mind the innocent mistake, didn’t mind I’m a member of the hotel group and actually- didn’t care much. Nothing I could do to change it , I had to cancel the reservation and get 50% (after intensive negotiation). Simple innocent mistake costs me 116 nzd in 1 minute. That’s a shame behavior to costumers. My advise to you- stay away from there, look up for a place that is more gentle, that respects you and understand that people sometimes do small mistakes, don’t judge them for that. In a different case where a hotel was being understanding, and let me enjoy the benefits of the innocent mistake, I, as a costumer, would be greatfull for many years to come. Unfortunately, in this case, my foot would never step into any of Rydges hotel ever.... More
  • hotel_trip
    I can't stand cheap places
    on Nov 2, 2019
    staying here in Auckland and the water smells of sulfur out of tap. I looked for bottled water and did not see any. called down to front desk and was told there is no complimentary water in rooms. just moved here from Crowne plaza 2 blocks away. they had 2 bottles in the room upon checkin. even if ridges does not do that if I had a customer complain about water odor I would gladly give them a bottle to keep them a happy customer. what a cheap place. glad I only have to be here one night and wish I were still at the Crowne plaza but with a tour that booked us in this cheap place.... More
  • hotel_trip
    Nice enough
    on Nov 1, 2019
    Convenient location to restaurants and supermarkets, right in the middle of the cbd. I had a standard room. The room was spacious. The bed was comfortable. Mini bar selection was good. The bathroom was small and had an awkward design but sufficient for a work trip. Toiletries were the bare minimum. The floor was very quiet. The staff were friendly. The continental breakfast buffet was nice. The gym was severely lacking. Very small and no free weights.... More
  • Excellent
    1116
  • Very Good
    1175
  • Good
    355
  • Fair
    118
  • Poor
    41

Overview

This 3Star resort is minutes away from the Bogmalo Beach and is surrounded by swaying coconut trees. A total of 20 spacious rooms are available across two floors. Guests can savour on an authentic Goan fare at the restaurant-cum-bar, which also offers Continental, Indian and Italian cuisine, along with exotic cocktails, mocktails and light snacks. Recreation includes a swim in the pool maintained with sun beds. There are games like Pool Table and darts, ideal for a leisurely time-pass.

Policies

Check in Check out

Hotel Check-in Time is 01 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 01 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.