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Club Mahindra Mount Serene

1 room, 2 adults
Very Good
4.5/5

Excellent stayon Jan 13, 2020

Very good property , courteous staff. From check in to the entire stay , we felt that we are at h...Read All

Chinnakanal Village,Suryanelli(Via) Iddukki (District Munnar),Kerala , Munnar
Amenities:
  • Parking
  • Restaurant
  • Doctor on Call
  • Laundry
  • Room Service
+ More

Rooms

N/A
Hotel Room

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Television
  • Toiletries
N/A
Hotel Room

In High demand

Amenities
  • Air Conditioning
  • Private Bathroom
  • Television
  • Toiletries

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Excellent stay
    on Jan 13, 2020
    Very good property , courteous staff. From check in to the entire stay , we felt that we are at home . The house keeping services are beyond expectations. Good activities in the resort . Specific to mention Mrs Asha and Mr kuriakkose Mathew for the service provided . Even the chef MR Vipin was so kind full that we were served extra food which were not part of he buffet . Rooms were very tidy and service was at door step in minutes . ... More
  • hotel_trip
    Beautiful Holiday
    on Jan 8, 2020
    We as a family had a good break enjoying the beautiful scenic Munnar and a good stay at Club Mahindra. The staff in the restaurant were very friendly and helpful.Chef Selva had good recipes. There were varieties of food. Vinod, Ahis, Joshi and Anandhu served us well. They assisted us to better rooms too when available. December is a very good time to visit if one wants to enjoy the cool chilly weather. Very scenic place , high up in the mountains. Road works are on. Once roads are done, its a perfect place. i would recommend you to consider this resort, to be away from the hassles and traffic and pollution of the times we are in now. Thank you... More
  • hotel_trip
    Mout Serene - A place to relax, feast and admire nature
    on Dec 25, 2019
    Stayed for a week at Mount Serene, Munnar with my family and we had a great time together. The stay was memorable especially because of the Chef. Mr. Nagaselvam, one should not miss Idiappam with coconut milk, Kerala Puttu with coconut and Jaggery, Aappam with veg stew, Veg avial, Rasam, Raagi payasam.........every dish he served us was awesome, very authentic in taste. The 1BR we stayed was comfortable and Mr. Murugan (Host) was very courteous to check with us often to ensure everything about the room is alright.... More
  • hotel_trip
    Mount Serene - A place to relax admit nature
    on Dec 21, 2019
    We had a lovely experience at Club Mahindra Mount Serene ... The rooms are definately better at Lake View ( better view) than Mount Serene . But some of the rooms at Mount Serene do have a nice view and you can request the front desk, which is definately helpful for the same Food is very nice. Awesome food and Great menu !! Thanks to Mr. Selvam the head chef and Mr. Vinod who manages the restaurant . They are extremely attentive to their guests and do whatever best they can to make them happy . Thanks to both of you All in all a nice resort with great staff to make a pleasant holiday for you !... More
  • hotel_trip
    Holidays
    on Dec 20, 2019
    It was a nice stay with mount serene family.rooms were ok.food was excellent. F.o staff was helpful ms.asha is a good person. Staff from restaurant like captain vinod, joshi chef selva, abin and anandhu were marvelous cheers! !!!!!... More
  • Excellent
    135
  • Very Good
    56
  • Good
    16
  • Fair
    7
  • Poor
    9

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.