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Club Mahindra Derby Green

1 room, 2 adults
Very Good
4/5

Wonderful Stay with Excellent Hospitality of Derby Green Staffon Jan 10, 2020

I had visited the resort with my family for 6 days (16-22) in December 2019. As compared to other...Read All

Derby Green No - 29/76 Near Race Course Road,,Charring Cross,OOTY,TAMIL NADU,India,Pin-643001 , Ooty
Amenities:
  • Outdoor Parking
  • Valet Parking
  • Gym
  • Doctor on Call
  • Spa
+ More

Rooms

Hotel Unit (Superior Room) - SMART GAIN RATE
Hotel Room
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In High demand

Hotel Unit (Superior Room)
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Wonderful Stay with Excellent Hospitality of Derby Green Staff
    on Jan 10, 2020
    I had visited the resort with my family for 6 days (16-22) in December 2019. As compared to other resorts of Club Mahindra, Derby Green is smaller in area, room size and available space for other activities. But location of resort is very near to ooty town and have very good view. The excellent quality of service by resort staff make Derby green best place for perfect holidays. Each staff member of resort try hard to make your vacations memorable.The whole credit of excellent service goes to Resort Manager Mr.D.Illayaraja for guiding staff members for providing best possible services to guests. Front office Staff is also very efficient. Check-in and check-out takes only few minutes time. The Front office Manager Mr. Ravi Kumar is excellent personality and always ready to help. He personally takes interest in providing better facilities to guests. Activity Area of Derby green is smaller compare to other resorts but Mr. Mahalingam and other staff members organise Magic show, musical night, Bonfire and various activities to entertain guests. Restaurant Food quality is also very good.... More
  • hotel_trip
    Ooty Revisiting
    on Jan 10, 2020
    Hope For The Best And Do Not Be Disappointed If Things Do Not Meet Up...The studio room we stayed quite small, with wall paint peeling off near the wash basin, very weak flushing and ineffective WC. Luke warm water and no hot shower possible in this winter.many tiles have become loose on the path from reception to the room and I tripped twice. I invited the front office people to visit with me to see the problems that needed attention, surprisingly they did not accompany me to inspect nor they cared to fix the problems during my three days stay. There was some problem in their software that messed up my checkout billing and reward points were not fully offsets agains the dues. There was needless arguments. The concerns of senior citizens like us in their BLISS membership left frustrated by the front office staff. All they say we are helpless and we will take the matter, pl bear with us and never for a moment any sign of pro active customer friendly immediate action. As I have ten year membership, I left a complaint and usually such complaints do not get the response anytime stating problems resolved etc. The restaurant chef, service staff simply outstanding, kind and willing to walk a little extra to please the customers. so also the bell captain, very helpful.... More
  • hotel_trip
    Good stay!
    on Jan 1, 2020
    Stayed here in HU for 2 nights and the studio for 2 nights. The HU was a little small by CM standards - but they had informed this in the confirmation email. It did not have view. The studio was fantastic! It was roomy and a nice sit out. The food was very good and we enjoyed the live counters. The a-la-carte is too expensive and it is much cheaper to stick to meal plans. The activity centre has good facilities.... More
  • hotel_trip
    Disgusting resort
    on Dec 30, 2019
    Even at 4pm the room was not cleaned.....excuse this is our practice. Asked for Ice at 7.40 pm...was finally delivered at 8.50 pm after 2 more calls and finally after screaming at the restaurant manager. At 8pm the fun zone was found shut. The next day found nothing in it except a pool table. Better they keep it shut 24 x 7. Like a typical Club Mahindra the travel desk will be 30% extra. It is easier to get a Uber ir Ola for out of town travel and many good travel desks in Ooty town. This is the worst Club Mahindra I have visited in the past 13 years and also shows the deterioration in Club Mahindra as an whole. ... More
  • hotel_trip
    Good stay and food
    on Dec 30, 2019
    Like with all club mahindra's food is always awesome and great. Location is in heart of ooty. So one may not get the peace of mountains. But its very accessible to all the tourist spots of ooty. Nightview of the city if also great. Comfortable stay. Good activities for the kids including some adventure activities, family photographs, play room etc. Spacious room and Extra bed in the room was very helpful.... More
  • Excellent
    443
  • Very Good
    412
  • Good
    111
  • Fair
    31
  • Poor
    18

Overview

Club Mahindra Derby Green is a hotel in Ooty which is situated at a distance of 1 km from Ooty Lake. The hotel has a multi-cuisine restaurant and provides Wi-Fi connectivity (complimentary). The property has 89 large rooms which are enabled modern amenities like a satellite TV and an attached bathroom with a shower facility. Some rooms have a seating area. Note : Rates for stay on 24 Dec 2018 & 31 Dec 2018 are inclusive of Gala Dinner Charges.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.