MALICIOUS STAFF,OVEREXPENSIVE AGAINST SERVICES PROVIDED,POOR SERVICES ,poor food
on Dec 26, 2017
It was not a family visited place .staff members are malicious hold guns ,knife, tools for attack to their customers.Poor hospitality,malicious staff even assistant GM ,poor food,dirty room ,over expensive.Even such hotel doesn’t have lift .Rooms smells bad.On 26 to 28 dec we are visited citrus hotel at lonavala where one of staff member misbehave with ladies,filought with ine of members ,even staff members were refused to serve food,they even use vulgar language with customers,they even charge for utility ser bice like for printouts,for even ride bicycles like seriously.such malicious staff call outside person who carry guns ,knife with us. Staff members attack one of our family member.they call wrong person(gunda)it was no a family visited hotel.if i will give rating i give zero, a big zero(0).so beaware before any reservation in such hotel.
Good relaxing budgrt cum luxury hotel
on Dec 22, 2017
Rooms are good , cozy and comfortable.
The dining is exclusively open sky.
buffet breakfast has wide variety of options and taste good
the mini theatre which you can book private is actually small and compact and is a small room with LED TV actually. But different experience. Some staff are really well and polite while some try to hospitable but cannot, they seeem like 3star hotel staff.
Happy & Relaxing time !!
on Dec 19, 2017
Very co-operative & down to earth staff right from the managers to the house keeping..yummy food & hospitality..must visit place..the scenic beauty, cleanliness & well maintained hygiene is commendable.
on Dec 18, 2017
Memorable stay .Enjoyed alot with my friends .Special thanks to Brahma ,Jaggu Bikina ,Ajay,Harpreet,chef.Food was excellent specially live counter of Dosa.Swimming pool was very clean.Hope to visit again .
Memorable stay with Citrus staff excellent
on Dec 18, 2017
Excellent staff best service given by Brahma,Bikina,Jaggu from restaurant.Food quality was very good.check in given at front desk by Harpreet was excellent and Akash was very polite . Best location to enjoy with friends and family.one of my best stay. I would like to recommend Citrus for everyone.