Good Hotel but can be better
on Dec 6, 2017
We stayed in Citrus ,Jaipur from 29.11.17 till 01.12.17.
The three guys (Mr. Anmol,Mukesh & Gaurav) handling day to day affairs were really nice.
The rooms are good, services & food are good too.
The three gentleman supported us for whatever assistance we requested.
We gave good ratings for all the parameters while check in out too , except for check-in experience for which we gave 'Average' rating.
Reason was not the experience but the guy we met at the front desk at the time of check in.We met Mr. Punith who is supposedly the sales chief of the organisation, at the time of check in.We arrived at the hotel at 12.15 PM and went straight to the check in counter.There we met this gentleman.As we are constantly travelling for work & pleasure, we know that check in & check out time are sacrosanct and needs to be followed.Therefore, we went straight to the desk and requested that if no rooms are available , we may be informed so that we can head for lunch and then come back and check in by 2.00 PM.Mr Punith, informed us that he will check and inform which never happened.The guy walked out in front of us without informing us anything.That was quite shameful for someone who is head- sales of a hospitality business.Then we waited for almost 45 minutes during which no one approached to know the reason for which we are waiting in the reception area.Its a small area and everyone can see us BTW.After waiting for long we decided to ask them again as we cannot wait forever.Then Mr. Anmol informed us that rooms are not available and without any further communication we simply went for lunch.
I request you to communicate only with the guys dressed in White or ask the name of the three gentleman's named earlier and proceed with your booking.
Interacting with anyone else and specially guys like punith may surely disappoint you.
During our total tour of 15 days in which we have stayed in 6 different hotels,this individual experience with an individual is only the one which we regret.Otherwise the hospitality was great in all the six including Citrus.
You can definitely stay in Citrus group but try to interact only with Anmol,Mukesh or Gaurav.Specially Mukesh as he was most approachable. Other two were also great.
on Dec 2, 2017
It looks small from outside but it is nicely built hotel with ok size rooms but what I appreciate was the service and behaviour of the staff. Food was good but highly priced. Clean hotel well maintained.
'Supportive Staff, Well Maintained, Clean and Worth to pay
on Nov 10, 2017
I celebrated my parents 25th wedding anniversary on October 14th in the banquet of citrus. It is sufficient for a gathering of 60-70 people. The food was good and tasty, my each and every guest was happy with the service and food served by the employees of Hotel Citurs. The price is also reasonable as per the amenities given. A good place for a small get together.
And of course the staff around there was very helpful and the service provided by each one of them was really appreciating.
A big Thanks to all in making my party lively. :)
Good Location, small rooms but well maintained and good food
on Oct 30, 2017
We stayed in Citrus Hotel for a day during our Jaipur visit as part of our Rajasthan Trip. We were in group of four families with six kids in age group of 10-16 Yrs.
Location: It is in a good residential locality close to Birla Mandir. There are shops and restaurants near-by.
Property: It is a very small property more like a business hotel with small rooms. It seems to be very new property. Even if rooms are small, they are very well maintained. No other amenities are available
Service: No major issue with the service. I would expect staff to allocate double bed room if booking is done for family.
Food: Breakfast spread was very good. Good mix of India and continental items.
Over-all: Excellent value for money, recommended if you are only planning to stay of single night or planning to spend most of your time sightseeing.
on Oct 1, 2017
Reception was great. The infra is good, the rooms though are small but neat and clean
Its near birla temple and have good roads
Cons are small rooms and no breakfast as complimentary even though they charge on the higher side.