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Citrus Goa

1 room, 2 adults
Very Good
4/5

The photos look nothing like the roomson Dec 24, 2017

We booked a superior room but was left very disappointed. The pictures showed a lovely 4 poster d...Read All

Umtavaddo, Calangute, Bardez, Calangute, GOA, GOA, India, Pin-403516 , Goa
Amenities:
  • Internet Access
  • WIFI
  • Restaurant
  • Kids Pool
  • Gym
+ More

Rooms

Premier Room
Hotel Room
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In High demand

Superior Room
Hotel Room
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In High demand

TripAdvisor Reviews

  • hotel_trip
    The photos look nothing like the rooms
    on Dec 24, 2017
    We booked a superior room but was left very disappointed. The pictures showed a lovely 4 poster double bed. In reality what we got was 2 single beds pushed together. I really hate the gap in the middle its just not comfortable! In addition the covers were not clean and had mould growing on them! The room (224 avoid!!) was extremely dated the Tv and hair dryer didn't work. The only pluses were the location and the bath room was a good size and seemed new. The breakfast was good and the staff in the restaurant were attentive.... More
  • hotel_trip
    Loved our stay!
    on Dec 22, 2017
    What makes the stay here is the friendly staff! The manager was lovely and the kitchen staff were very helpful and attentive. Rooms are clean and have everything you need to make your stay comfortable! Comfy beds, fridge, safety box, and a good shower!! We used the gym a few times - basic but you can get a good enough workout. The hotel is around a 5 min walk to Calangute Beach and near lots of good restaurants! Would definitely recommend staying here.... More
  • hotel_trip
    Wonderful HOTEL
    on Dec 20, 2017
    we stayed same Resort and same roon C123 last year. Excellent staff and local to Everything. nice choice of food drinks and fabulous staff in the reception, dinning room AND redt of the hotel. We would definitely recommend it to ALL our family and friends as we have repeatedly stayed here EVERY December for last few years. ... More
  • hotel_trip
    Nice Hotel Great Location
    on Dec 18, 2017
    We booked up the Citrus Goa upon reading some reviews. We arrived there late at night into a very small reception where we were welcomed with a local drink and checked in with no trouble at all. The hotel is much bigger than you think and not just the building (which is actually the restaurant) you see on the advertising pics. Very pretty on route to room. The room itself was ok. Dated and very basic with a nice big balcony but comfy enough. The room did have a stuffy smell but easily cured with some spray. The service at this hotel is outstanding.. The waiters and bar staff are all very polite and very friendly. Nothing is to much hassle for them. They do have some good offers on (5 beers for 500rupees) but if you chose the Budweiser its actually the indian version but nothing to complain about. The pool is medium size but there is a big lack of sunbeds, mainly due to there isnt enough room around the pool to fit more than 15/20 beds max so you may struggle to get a bed if busy. The hotel itself is in a great location, very peacefull but very close to the main area and about a ten minute walk to the beach and lots of bars and restaurants within minutes walking distance. There is a very small shop opposite the hotel for small drinks and snacks. The hotel does have wifi which can be a bit sketchy but its free. It didnt work in our room but there are closer rooms to reception. There are some amazing restaurants very near. I especially loved the little Tibetan one down towards the beach. Overall a great holiday made better by the great hotel staff.. The pool are could be bigger with more beds but I would still return to this hotel. ... More
  • hotel_trip
    Miss Goldsworthy
    on Dec 9, 2017
    We have been here nearly 2 weeks the hotel is great have everything you need our room is cleaned every day by Praveen Kumar he does a great job and so helpful the staff here will go to nothing to help you great ... More
  • Excellent
    456
  • Very Good
    409
  • Good
    96
  • Fair
    27
  • Poor
    33

Overview

Citrus Hotel, Goa is at a brief jaunt from the famous Calangute Palm fringed beach. You can walk down the famous beach which is at a mere distance of 4 minutes from the splendid Citrus property. The hotel in Goa offers spacious rooms with balconies, tranquil swimming pool, poolside BAR, multi-cuisine restaurant, poolside wooden oven fired pizza, conference room, business centre, spa, fitness centre, kids play zone and a room for the differently abled. Note: Valid Id proof is compulsory at the time of check in, PAN Card will not be considered as valid identity proof. Note: Buffet Breakfast timing are from 7:30 to 11:30 AM.

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.