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Citrus Chambers Mahabaleshwar

1 room, 2 adults
Very Good
4.5/5

Nice family vacation placeon Dec 26, 2017

Location - very close to market. you can walk to Market within 5 mins so can enjoy short walks as...Read All

L C D'souza Road, Near Shivaji Statue, L C Dsouza Road, MAHABALESHWAR, MAHARASHTRA, India, Pin-412806 , Mahabaleshwar
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • Kids Pool
+ More

Rooms

Silver Double
Hotel Room
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In High demand

Suite BAR
Hotel Room
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In High demand

Deluxe Room BAR
Hotel Room
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In High demand

Superior Single Room - ICICI - Intech
Hotel Room
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In High demand

Silver Single Room - ICICI - Intech
Hotel Room
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In High demand

Superior Double Room - ICICI - Intech
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Nice family vacation place
    on Dec 26, 2017
    Location - very close to market. you can walk to Market within 5 mins so can enjoy short walks as many times as you wish. Ambience - Excellent. Specially in evenings when all trees are lightened-up. Cleanliness - Very good. Food - Extra ordinary delicious. Offer both Veg/Non Veg varieties. Staff - very friendly. Both at front desk as well as at restaurant. I satyed in Suite room which has a seperate living room & bedroom. It has a twin bath tub facility. The Suite rooms need some small refurbishing but the points are small compared to comfert & privacy they provide. Being a heritage site, the management may not be able to do many modifications. Overall a must visit hotel (at least for food even if you don't stay there for some reason).... More
  • hotel_trip
    Awesome hotel and great service
    on Dec 19, 2017
    Our stay in citrus chamber was amazing as rooms were fantastic and service provided by Mr Chitranjan das was outstanding.breakfast had many options and staffs were very helpful. Location of the property is also good as it just 5 min from mahabaleshwar main market.... More
  • hotel_trip
    Do not stay at this place
    on Dec 12, 2017
    I had booked a suite at this place on 2nd Dec, with a price tag of 10k. The horror started the moment we checked in, first the lights in the living room area of the suits were not functioning and hence asked the maintenance guys to come and fix the same , however he tried a lot of other things and finally made temporary fix, this wasted our time by 45 minutes but the worst was that the issue with lighting system was never fixed and every time we left and came back to room we had to depend on the hotel staff to come and do the temp fix. Second issue, the Flush in the toilets were not functioning at all and inspite of the fact that we tried calling the maintenance several times nobody came to fix it and also till the time we checked out it was not fixed. Furniture in the suit is completely worn out infact the sofa set in the living room had holes in the upholstery. The food at their restaurant is worthless and to add to the misery you need to wait endlessly till the time they deliver the food to you. We even tried reasoning with their staff but all they could do is stand still with no action or remedy. My advice , not worth at all and don’t waste your vacation here.... More
  • hotel_trip
    Appreciation post
    on Dec 10, 2017
    One of the best properties of mahableshwar. The help desk executive Mr Nishant has been a great person for helping me plan a surprise for my uncle and aunt, he has truly been abided by his duties. Thank you Nishant ... More
  • hotel_trip
    Great hotel , nice vintage rooms
    on Dec 6, 2017
    Very nice vintage hotel, spacious rooms , the superior ones of course, the regular rooms are too small. Swimming pool is in horrible condition, and the restaurant too can be better where we were served breakfast. Breakfast spread was good , service was good. Really like the huge rooms, the coziness too. Bathrooms need real maintaining. They are not in a good state. Overall enjoyed and would definitely recommend. ... More
  • Excellent
    345
  • Very Good
    274
  • Good
    63
  • Fair
    18
  • Poor
    17

Overview

Citrus Chambers is a 4 star hotel in Mahabaleshwar surrounded by lush greenery and misty hills. Known for its colonial architecture and charming ambience, this property lies 1.2 Km from Mahabaleshwar Bus Stand and 1.1 Km from Wilson Point. The hotel in Mahabaleshwar offers 29 spacious rooms that is spread across a single floor with in-room amenities like television, telephone, tea/coffee maker and attached bathroom.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.