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  • Chandralok Hotel

Chandralok Hotel

1 room, 2 adults
Very Good
4/5

Excellent customer serviceon Nov 22, 2019

This hotel is bang opposite Lonavala depot in the market. Considering the area the rooms are a bi...Read All

near Post Office & Bus Stand, Off Mumbai - Pune Road, Mumbai Pune Road, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Amenities:
  • Parking
  • Valet Parking
  • Restaurant
  • 24-Hour Security
  • Newspaper
+ More

Rooms

Suite
Hotel Room
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In High demand

Executive AC
Hotel Room
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In High demand

Non A/C Executive
Hotel Room
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In High demand

Deluxe
Hotel Room
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In High demand

Premium
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Excellent customer service
    on Nov 22, 2019
    This hotel is bang opposite Lonavala depot in the market. Considering the area the rooms are a bit overpriced. But rooms are clean and up to date. Food is the best thing to have here. Famous for mouth watering authentic Gujarati thali. Costs around 400/450 but value for money. Staff ensures your thali is not empty at any given point of time. They have good amount of parking space which can accommodate 10-15 cars easily.... More
  • hotel_trip
    Worst experience
    on Oct 13, 2019
    I booked at chandralok hotel for 2 days.we reached and then our nightmare started .First there were some tiles work going on and n next room ,the whole block had problems then there was some college party the sound was horrible(no sound proof) these people has only one thing in mind make money in all ways they are least bothered about customers. We got headache ,then we shifted to opposite hotel ,which is better.They didn't refund our initial amount ₹2000/-(we stayed for 4 horrible hours), Worst experience.But there food is good... More
  • hotel_trip
    Good place to stay
    on Oct 8, 2019
    This place is maintaining the standards and very nice comfortable stay. Very close to main market centre. Nice breakfast and affordable prices for food. They serve very nice thali for dinner. Room has good decent facilities, they provide Valet Parking. Good place to stay during Lonavala Visit.... More
  • hotel_trip
    Not up to the mark.
    on Sep 19, 2019
    We booked AC executive rooms, this rooms are very small, congested and don't have enough space even to open the baggage. The bed cushions are hard and bumpy. The front desk staff deals with cold clerical mindset rather than being warm executives of hospitality industry. Pros is, breakfast though had limited spread but was delicious and dining space was neat. Overall hotel chandralok is not a good bargain, facilities are inadequate in comparison to high tariff they charge. ... More
  • hotel_trip
    You gotta eat here
    on Jun 12, 2019
    CHANDRALOK came highly recommended as a restaurant that serves authentic Maharashtrian cuisine. I'd begun drooling in my mind until we took our seats and were told it's a Gujrati thali restaurant. I don't really have that kinda stomach to stomach unlimited food 🤪 But the disappointment vanished within seconds as we started to gobble all that kept coming into our plates. Lipsmacking food, friendly staff, exceptional service and soothing ambience albeit being in the noisy market, Chandralok ticks all boxes. When in Lonavla, you gotta eat here.... More
  • Excellent
    145
  • Very Good
    189
  • Good
    61
  • Fair
    12
  • Poor
    13

Overview

Centrally located near to the Post Office and the Bus Stand, this elegantly designed hotel is maintained with Premium, Deluxe and Executive rooms. Guests can entice their taste buds with pure vegetarian thali served at the dining hall. The property is maintained with a banquet / marriage hall, a conference hall, a terrace hall, and a roof-top venue, which can accommodate a gathering of 50-75 people and is an ideal place for birthday and kitty parties. Note: Goverment approved Photo and address identity proof of each person will be required at the time of check-in. PAN Card will not be accepted.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.