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Chai Guesthouse Munnar

1 room, 2 adults
Fair
2.5/5

waste of moneyon Jul 17, 2017

waste of money.....bad property located very interior from the main road......no attached bathroo...Read All

Near St. Lourde Church, Vattiyar P.O, Kallar , Munnar
Amenities:
  • Internet
  • Complimentary Wi-Fi access
  • Parking
  • Travel Desk
  • Laundry
+ More

Rooms

N/A
Hotel Room
Amenities
  • Private Bathroom
  • Internet / Broadband
  • Television
  • Toiletries
  •  + More
N/A
Hotel Room
Amenities
  • Private Bathroom
  • Internet / Broadband
  • Television
  • Toiletries
  •  + More

TripAdvisor Reviews

  • hotel_trip
    waste of money
    on Jul 17, 2017
    waste of money.....bad property located very interior from the main road......no attached bathrooms,rooms and other areas are not clean....staffs are irresponsible.....for the drinking party also not suit this place.....don't go here........ More
  • hotel_trip
    Worst stay ever
    on Jun 1, 2017
    Date of stay : 19-May-2017 Booking done for two days, but moved to a near by guest house at second day. Images shown in the booking site and the actual place is completely different. Feroz(Owner) never lifts the phone from us to address the issue, but will attend the call from the caretaker. No attached bathroom and the bathroom and toilet was shared by the few autodrivers and the care taker. Kitchen is not clean and was worst to the core. The care taker and autodrivers were smoking, drinking and disturbing till 11:30 pm. Inspite of calling them and informing not to disturb too, their nuisance continued. No hot water No fan at room Bedsheet seems to have cleaned / changed almost months together Things agreed as per booking site's listing =================================== Kitchen = Attached image will show the state of the kitchen Smoking allowed = I dont smoke but the auto drivers and the caretaker using the kitchen were smoking till 11:30pm and disturbing us Hangers = no cupboard or shelf itself Family/kid friendly = Place not suitable for stay at all Essentials = ???? Private entrance = Yes, it got a private entrance. Better stay away from this place. Dont take risk by booking this place and spoil your vacation mood.... More
  • hotel_trip
    IRRESPONSIBLE
    on Feb 22, 2017
    I visited Munnar along with my friends this January. I chose this place to have some privacy. The first thing missing this place is lack of service availability and irresponsible behavior from the owner and the so called care takers present there. The cleanliness was zero. The room was untidy and was not well maintained. There was no wifi available. When we asked about this they said it is currently not available and will be available at night. At night there was nobody available in contact. There was power issue due to breakage of fuse while switching on the water heater which we fixed along with friends since nobody was attending the call. It was already late when we reached room and this is what welcomed us. When we tried to contact Mr, Firoz the first day when we reached to get the described facilities he told everything will be available. But nothing was there. Since we were a group of friends we managed. If it is a FAMILY trip I recommend DO NOT or NEVER choose this place. All they have to offer is highly irresponsible approach and behavior. At the time of checking out we called this so called care taker to give the money. Then he attended call and came. Then I told him about the power issue and wifi. Then he didnt have any answer. Then I called Mr. Firoz. What he replied was ridiculous. He was saying I am making a stories to not pay the remaining amount of money. I already paid half while booking. If I dont want to pay remaining we would have left wihtout saying. That is the level of irresponsibility from their side. If that guy is reading he will come up with some mere justifications and past history. I dont know the past. All I want to say is this place will be horrible for the FAMILY and you can get much better option with same amount of money and even better with a little add on in the amount you are paying. So I definitely wont recommend this to anybody. I went January 2017. So nothing would have changed by this period. So dont look at this place for a pleasant stay. Do not listen to the false justification of Mr. Firoz because he doesnt know what is going on here because he is sitting at Cochin and managing this place through phone calls. IN SHORT. VERY POOR.... More
  • hotel_trip
    Nothing is there don't go
    on Jan 17, 2017
    just road side house front room is converted into stay, very sub standard. Just good for boys for night stay.. And again go for journey........ Not at all sure about toilet also............. Food i dont think they serve... ... More
  • hotel_trip
    Worst stay ever!
    on Nov 30, 2016
    Very unfriendly host (Firoz, who doesn't even live in Munnar) dirty room, no bedding, no breakfast to get anywere close, no wifi, no kitchen, 12 km from Munnar. I could live with all of this, except an unfriendly host. The only good thing was the very friendly boy who took care of the place. ... More
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Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.