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  • Celesta - Kolkata

Celesta - Kolkata

1 room, 2 adults
Very Good
4/5

Good location, decent ambiance, friendly staff, refreshing stay!on Dec 2, 2017

Location and Connectivity: Very good Had a two-day official trip to Kolkata and opted for this Ho...Read All

RAA 43/2 VIP Road (Raghunathpur North), Airport Zone, Airport, KOLKATA, WEST BENGAL, India, Pin-700059 , Kolkata
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Restaurant
  • 24-Hour Security
+ More

Rooms

Premium Single Room
Hotel Room
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In High demand

Deluxe Double Room
Hotel Room
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In High demand

Premium Double Room
Hotel Room
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In High demand

Deluxe Single Room
Hotel Room
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In High demand

Suite Room
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Good location, decent ambiance, friendly staff, refreshing stay!
    on Dec 2, 2017
    Location and Connectivity: Very good Had a two-day official trip to Kolkata and opted for this Hotel after checking quite a few options. Needed proximity to the Airport since I had to receive guests. Also, wanted a place which would be well connected to the rest of the city. This one pretty much did the job. Special mention: The Hotel was nice enough to arrange transport for me and my guests to the airport on a short notice, when our travel agency had a scuffle with me. Room Décor and Amenities: Good I booked the Suite Premium Room which although I felt was steeply priced, had a nice feel to it. It was tidy, with lot of space. Also I really liked the way they had set up the room with some very fancy furniture especially the comfy bed and the swanky sofa. The washroom was clean, and perfect for a cold shower after a hectic day. The Room came with complimentary Wi-Fi which I initially had some problems connecting but the staff quickly resolved that issue. Room Service was decent. Staff: Average I found the staff polite and courteous. Being a Bengali helped. Most of them were locals. The Manager was very helpful in setting up the conference room for my guests. The staff I feel need to be more informative and multilingual so that they can attend guests from different parts of India and even foreign tourists. Food and Dining: Good but needs more variety and also include more vegetarian options. I did checkout their restaurant Advieh (quite a fancy name!) and the food was nice especially the non-veg section. Some of my vegetarian colleagues though were not very happy. The Manager had informed me of some of their specialty dishes and I made sure to get those on the table. Make sure you order the “dal makhmali” and “chili basil prawns.” The breakfast buffet (complimentary) was pretty decent, although I felt they can introduce more variety there. Entertainment and Recreation: Great In the evening, I wanted to visit some club or vintage bar but was too tired to travel. That’s when I thought of visiting their bar (High Street). I did not have much expectation to start with but was pretty satisfied with what I got. The ambience was good and the bar had Happy Hours! (Icing on the cake).The music was easy and soothing and unlike those loud places. I and my friends could actually hear each other. I ordered Beers, Whiskey Sour, LIT and all of this did not burn a big hole in my pocket. The Bar snacks could be improved. When in Kolkata, do give this one a try. Cheers!... More
  • hotel_trip
    Restaurant and hotel
    on Nov 30, 2017
    It’s a bad experience in my travel life. Service was too bad . Service guy don’t no how to speak with guest. Cutlery was too dirty. Food was not good. Food was not healthy. In the menu continental food was there and no chef was there to make and oriental food also.... More
  • hotel_trip
    Horrifying experience... To be avoided like plague
    on Sep 24, 2017
    I stayed for a night at this hotel (they should stop calling themselves that) last week on my way back to Thiruvananthapuram from Dhaka. I checked in around 10:45 PM. I was given Room number 705 on their top floor. The moment I got of the elevator, I was hit by loud ear-splitting music and sounds of a party in full swing. There were totally drunk teenage guys and girls all along the corridor, some wandering in and out of the party hall on the same floor. Some were quarreling and others were in various stages of getting physically close. The noise from the party was very loud and disturbing within my room even after I had closed the door. In a few minutes, there was loud banging on my door and as I opened it, a totally drunk party goer stumbled into my room about to puke. As I pushed him out, his fellow party-goers pulled him away. I tried informing the reception and found to my dismay that the telephone in my room was not working. By this time, I was dead tired and terribly hungry. Since their restaurant was closed,I called the hotel pone from my mobile and asked to be connected to room service but was instead connected to front office and they promptly sent up a person to take my order. I gave a very simple order for steamed rice, lentils and vegetable curry (which happened to be the only vegetarian menu available at that hour) and was told the order would be fulfilled in 15 minutes. The time then was 11:00 PM. By 12:00 midnight, my dinner had not yet arrived... I was going mad with hunger and dinner finally arrived at 00:10 hrs... reason given "all staff busy with party" . Now, a word about the room.... The room looked a bit run down. Walls were beginning to show signs of ageing. Toilet floor was not uniformly clean with dark brown stains in patches on the floor. Operating the flush was a hit-or-miss affair with me having to try multiple times to get the flush working. Maybe because I was on the top floor, water pressure in tap and shower was insufficient. Amenities in bath were sparse. Breakfast the next morning was another horror story. Breakfast buffet was announced as between 7 AM and 10:30 AM. I was at the restaurant by 9:30 and all I found were some guests scraping the bottom of the vessels containing the few items made available. I found a few pieces of cold and oily poori and a watery, cold lentil curry to go with it and had to make do with the same for breakfast. The funniest part was when the front desk manager gave me a feedback form after a cursory and lame apology for the previous night's fiasco.. which I promptly returned unfilled. NO... I AM NEVER EVER GOING BACK TO THIS HOTEL.... More
  • hotel_trip
    Friendly staff
    on Jul 6, 2017
    We really enjoyed our one day/night stay on this property. We used it for break journey, It's just 10 mins from airport. The restaurant and bar r quite good. People are friendly behaved. Room are well decorated. ... More
  • hotel_trip
    Good for short stay/transit
    on Jul 4, 2017
    This hotel is a good option for anyone looking for transit and want to catch an early flight. Rooms are exactly as shown in the pictures. Bed was comfortable. Their service could be better. We asked for double bed but they gave us a room with twin beds. Although they quickly joint the beds when we reminded them. The receptionist didn't seem very friendly- no smile! The breakfast was decent, nothing remarkable. Travelers can take a taxi or uber (about 120-150 rupees) to the hotel from airport, which is a way LOT cheaper than the hotel car (about 550+ rupees one way). I would recommend this hotel only for short stay.... More
  • Excellent
    60
  • Very Good
    73
  • Good
    26
  • Fair
    11
  • Poor
    14

Overview

Planning a trip to Kolkata? Make your vacation a memorable one at the hotel Celesta. Have a luxurious stay at this hotel with all the modern services like free internet access, multi-cuisine restaurant, mini bar, breakfast, coffee shop, babysitting, 24-hour room service, medical help and laundry. This smoke-free property is the best option for family vacations. Airport transfers, currency exchange and backup generator are also available. It's close to airport, Howrah station, Big Bazar and City Center 2.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.