on Mar 10, 2019
We had booked accommodation for family of 5 for two weeks in Colombo at these apartments, however 10 days before our departure I received an email to say that our whole a accommodation had been canceled!!!!! Fortunately we were not charged, however there was no one in management to talk to, to get some explanation, only the guy at the front desk who was useless!!!!
We ended up paying high price for an alternative apartment in Colombo which was great.
This place is utterly disappointing and is an embarrassment to srilankan tourism, this should be a budget accommodation option, and booking websites should be aware of this, Do Not Stay Here!!!!
Dirty and disappointing
on Jan 8, 2019
We booked a lovely apartment in Union Square through Agoda months previously only to be told on arrival it was double booked. We were sent to Crescat Residences instead. This 2 bdr apartment is spacious but the kitchen was filthy. There were no toiletries or anything to use to wipe benches or wash dishes. Power constantly shorted out. The location is great, and the pool you can use at the neighbouring hotel is nice. But I would definitely never come back here.
on Oct 2, 2018
For anyone interested in staying here in the near future I would recommend you find somewhere else. Our apartment was infested with cockroaches, and when we complained we were told that all the apartments were like that. We spent the whole 4 weeks killing cockroaches and having to wash every plate and utensil before using them. No discounts were given for the inconvenience but we did get attitude when we asked for fresh towels at the end of the week. From all the years we've traveled to Sri Lanka this is the Most disappointing stay we've had. Not good enough for the money they charge!!
DO NOT BOTHER WITH THIS PLACE
on Jun 20, 2018
I share the frustrations with other reviewers about this place. We opted to book this place months before our holiday, and four days prior to our departure the booking was canceled by crescat!!! They offered an alternative place which looked worse than crescat itself!! and charged the same price.This place is a disgrace to srilankan hospitality and tourism. When I asked to speak to the senior manager, no name was given to me. I was advised to inform booking.com, and that I was speaking to the manager.
There is no accountability with this place which is embarrassing given that we visit Lanka often. Just be aware about this place, and the difficulty when dealing with some srilankan tourism people.
This place is a waste of time, just pay extra and stay elsewhere
on Jun 4, 2018
Had 2 b/room, 2 bathroom. Generally clean. Broken cupboard in kitchen. Bench in kitchen attached to the wall with sticky tape. Had to plug kettle into powerboard at TV cos it didn't fit in the points in the kitchen. You have to pay extra for utilities in US dollars. Not happy about that. Quite a bit of road noise. Some mould in showers. Big bedrooms, big ensuite. Airconditioning good and Wifi. Close to shops. Would stay elsewhere next time.