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Cartel Palace

1 room, 2 adults
Good
3/5

Not worthon Nov 22, 2016

This place is not worth staying. In bad Shape and very badly maintained as well. Hardly anything ...Read All

8A/49 Channa Market Karol Bagh, Near Metro Pilar No 123, Karol Bagh, NEW DELHI, DELHI, India, Pin-110005 , New Delhi
Amenities:
  • Parking
  • Internet Access
  • WIFI
  • Breakfast Services
  • Smoke-free property
+ More

Rooms

Deluxe Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Not worth
    on Nov 22, 2016
    This place is not worth staying. In bad Shape and very badly maintained as well. Hardly anything will work in washroom be it shower or flush. Service is equally poor. Lots of bugs in room and one has to spend night with them. Will not recommend.... More
  • hotel_trip
    Quality going down
    on Mar 19, 2016
    It was a decent hotel, we always preferred this hotel as there is a easy connectivity through BL Kapoor hospital side, need not to struggle inside karol bagh market roads. during the years the quality of facilities are going low.... More
  • hotel_trip
    Terrible and full of cockroaches!!
    on Nov 7, 2013
    We can definitely not recommend this hotel! It is not like the pictures!! The hotel rooms are really dirty. The wall, the sheets, the telephone - everything is absolutely disgusting. Our sheets had big stains on it and the towel smelled bad. The first room we checked into had at least 20 cockroaches - including one on our pillow. When we asked the reception to do something about it, they sprayed with some terrible toxic spray in the whole room. It was impossible to breath in there! We moved to another room, which was still dirty, but had fewer cockroaches. We would have changed hotel if it wasn't over midnight. The manager was actually nice and seemed helpful, but the stay was absolutely a nightmare and we checked out very early the next morning. Don't go there!... More
  • hotel_trip
    Worst Hotel Ever - do not believe the good reviews
    on Oct 25, 2011
    Okay let me say right from the start that this place is cheap - and we didn't expect much as it was cheap! We are happy to stay in cheap hotels! Indeed we are happy to stay in cheap indian style hotels! And did so during our two week stay in India. But this place is the pits!!! Our criteria is that we want it to be relatively clean, have air conditioning and running water. We did get some sort of a/c but that was it. We arrived at midnight after travelling from Jaipur by train and finding this place to begin with was a nightmare - the taxi driver had no idea and had to keep going into various hotels in the area to find out where this place was. We had booked two rooms - one for my husband and I and one for our son. After our long day of travelling all we wanted was a hot shower and a clean bed. Forget both!!! Neither room had a shower that worked nor any hot water at all. There was no running water at all in either room so we couldn't even have a cold splash off - my husband ended up down in the street getting a hose shower from some guy cleaning the footpath! On complaining that neither room had any running water, we were told the hotel was fully booked and sorry, perhaps in the morning we could move to a larger room with water. My son and I were only staying one night before returning to Mumbai for our flight home, but my husband was going to stay on for an extra two nights - operative word being "was". So now shower - climb into bed and the bed sheets aren't fresh - I was almost in tears by this stage and so tired and miserable. What a crappy way to end what had been a really good holiday. Again let me say - we know it was cheap - but this place was not habitable and in all honesty Trip Advisor should remove it from it's listings. Now we had chosen this hotel based on reviews we had read - and anyone who can rate this place anything above one star is either not very well travelled or a friend of the management. I swear that all the good reviews on here are set up by the management of this hotel - it's easy enough to get your friends to write a good review. Do not believe the good reviews - this place is the pits! To top it all off when we spoke to the supposed owner the next morning he was trying to convince us to move to another one of his hotels - we did finally get a room that had running water - still cold - that next morning but all we did was shower and get out. The funny thing is that they were trying to convince my husband to stay at another hotel for the next two nights and then book all his further business travel with them (to Amritsar). They had to be kidding. We ended up using the "driver" they provided us with to take my son and I to the airport for our Mumbai flight - he was then supposed to take my husband to their "travel office" but he ended up paying the driver at the airport and moved to a delightful Lemon Tree for his next few nights. Sorry but this hotel is THE worst I have ever stayed at in all my travels and should be avoided like the plague!... More
  • hotel_trip
    no shower working
    on Sep 5, 2011
    Ok i stayed in worst places than this, but i don't need a great tv screen if i don't have a shower working but only a bucket with water! basic hotel like a cheap hostel , food is ok, don't waste your time with the guy that picks you up to bring you in one of the fake turist office (THERE IS A REAL ONE where teh hop on hop off bus departs check google, ho ho service), and ... karol bagh is schocking at night if this is the fisrt time you' re in delhi i'll recommend less central areas of delhi to stay in....... More
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Overview

Cartel Palace provides free internet access to its visitors. The distance between this palace and New Delhi Railway Station is 4 km and ISKCON Temple Delhi is 15 km. This 2-star palace in New Delhi has 16 rooms built over 3 floors. Rooms have an attached bathroom with hot and cold running water supply. There is a wardrobe, makeup mirror, air-conditioner, doctor-on-call, room heater, tea/coffee maker, safe deposit box, newspaper, television with satellite connection and a bottled drinking water for the guests.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.