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Carlton Hotel

1 room, 2 adults
Good
3.5/5

Outstanding location, great value for money! Just hard to find at 4am 😊on Mar 23, 2017

Tucked away behind the Taj Hotel at the Gateway of India, this hotel is perfectly located in the ...Read All

Florence House 1st Floor,12 Marry Weather Road,Colaba, Colaba, MUMBAI, MAHARASHTRA, India, Pin-400005 , Mumbai
Amenities:
  • Room service
  • Front desk
  • Medical services
  • H/C running water
  • Bottled/drinking water
+ More

Rooms

A/C Room
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Outstanding location, great value for money! Just hard to find at 4am 😊
    on Mar 23, 2017
    Tucked away behind the Taj Hotel at the Gateway of India, this hotel is perfectly located in the heart of Colaba. Room 107 was perfect - clean, good size cupboard, fridge, bathroom en suite, window onto the street and opened onto a lovely covered veranda - great spot for winding down after a day on the move! Staff were very friendly and helpful - all our needs were well catered for. The only downside was finding the hotel at 4am - it is on the first floor and there is a small sign which we battled to find in the dark - but once there, we were given a warm welcome. ... More
  • hotel_trip
    Unbelievably racist
    on Nov 21, 2016
    I (an indian) called the place to book a room for me and my girlfriend (french), who had a flight out of mumbai on tuesday. They flat our refused a room saying mixed couples were not allowed, and that was their 'rule'. i asked them what was the point of this rule. they had no idea. please boycott this place... More
  • hotel_trip
    Good for the price
    on Nov 2, 2016
    I searched and searched to find budget accommodation in colaba but it was impossible. A solo room with shared bathroom here was 1200 rupees but I was next to the bathroom and nobody really used it. Location is good, next to taj hotel, gateway and Leopolds. Bed was comfy, TV with cable, travel agency at reception, old fashioned feel to the place as in remnants of the Raj, a little smell of damp but same as most rooms in India I've found. Best thing was the guy on reception, he could not possibly have been more friendly or helpful. Very welcoming and helped me find a cheap flight very quickly as well as getting me beer and keeping it cool in the fridge. He did nightshift so also watched out to make sure I came back safely each night... More
  • hotel_trip
    Marc mcelligott
    on Oct 22, 2016
    I've been coming here for the last 9 years because the location is great and the staff are nice when you get to know them. The rooms are clean and cheap for the location . They staff will offer to book taxis etc but it's up too you to say yes or book else where. I have never had a problem here and the staff are always here to keep you safe. ... More
  • hotel_trip
    Good backpacker hotel
    on May 6, 2016
    For 800 Rupees per night, you cannot expect to have a palace but this backpacker hotel is good value : room is small, with fan and a window and the share bathroom is with very large clean Italian shower and the most important, it is more quiet than the other backpackers hotels I’ve visited in the same area. The staff is kind even when you arrive in the middle of the night. The hotel also provides free wifi. It is ideally located in Colaba, just behind Taj Hotel, short walk to India Gate and beachfront, 10 to 15 minutes to CTS Mumbai railway station by rickshaw. A good value, for my next stay in Mumbai, I will stay same hotel.... More
  • Excellent
    9
  • Very Good
    25
  • Good
    20
  • Fair
    7
  • Poor
    7

Overview

Carlton Hotel is located just 100 meter away from the famous Gateway of India. This hotel offers 24-hour front desk services & doctor on call. Guests can order breakfast & Indian meal through the 24-hour room service facility. Each room in this hotel is is filled with comforting vibes and offered with all essential conveniences.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.