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Carlton Hotel

1 room, 2 adults
Good
3.5/5

Best hotel in colabaon Oct 21, 2019

Came here for the business purpose and it served all our requirements. The rooms are also great,n...Read All

Florence House 1st Floor,12 Marry Weather Road,Colaba,,Colaba,MUMBAI,MAHARASHTRA,India,Pin-400005 , Mumbai
Amenities:
  • WIFI
  • Internet access-wireless
  • Smoke-free property
  • Housekeeping
  • Doctor on Call
+ More

Rooms

A/C Room
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Best hotel in colaba
    on Oct 21, 2019
    Came here for the business purpose and it served all our requirements. The rooms are also great,no doubt. Hospitality was at its best. Staff were polite and very helping. Do prefer carlton for your business stays. ... More
  • hotel_trip
    Great location, shame about the facilities
    on Oct 12, 2019
    We booked a Superior Air Conditioning Double room, the AC might as well have not been there. The fan had to be on its highest and it was still only blowing warm air around as the AC was awful. The shower in the shared bathroom was cold and the room not best. Staff were friendly enough. Location was great. ... More
  • hotel_trip
    Best Hotel in Colaba
    on Aug 6, 2019
    One of the amazing hotel i have visited in mumbai. Loved the hospitality displayed by their staff. Rooms are spacious and clean. Definitely worth the money. Will surely recommend to my friends and family.... More
  • hotel_trip
    Not for Families
    on Jul 13, 2019
    Location convenient. Rooms very small although quite neat. The hotel has only common baths - difficult for ladies to cope up with this. Field Rats abound the corridors. Tables on the verandah not clean, crows caw away on the balcony right from early morning. Staff keep no communication with guests. Good hotel for bachelors who can do with common baths.... More
  • hotel_trip
    Budget hotel with Good location..
    on Jan 29, 2019
    Location is Excellent , Rooms are Fair Service is average, Cleanliness is Fair Comfort is Good, Facilities are Fair Building is Good old one Value for money is Good No Breakfast and Food Con: That south Indian manager is little rude and slow in service... More
  • Excellent
    17
  • Very Good
    29
  • Good
    24
  • Fair
    12
  • Poor
    10

Overview

The Yatra SMART choice property comes with a promise of 8 assured amenities, money-back guarantee and priority helpline support. You also get free cancellation and standardized prices through the year.Carlton Hotel is located just 100 meter away from the famous Gateway of India. This hotel offers 24-hour front desk services & doctor on call. Guests can order breakfast & Indian meal through the 24-hour room service facility. Each room in this hotel is is filled with comforting vibes and offered with all essential conveniences. Policies:- 1. Unmarried couple are not allowed. 2. Couple should show same surname id proof at the time of check-in. 3. Kindly carry valid id proof at time of check-in. 4. Pan card will not be considered as id proof and one id per room/group is not valid. 5. Local id's not allowed. 6. If the booking is cancelled within 48-hour, then there would be 1 night retention charged. 7. If the booking is cancelled before 48-hour from the date of check-in, then there is no retention. *Kindly Carry Valid Id proof at time of check-in *Pan card will not be considered as Id Proof and One ID per room/group is NOT VALID *Local Id's Not Allowed. * Foreigner guest (female or male) with indian guest (female or male) are not allowed to stay in same room.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.