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Captans Resort

1 room, 2 adults
Good
3/5

Nice surroundingon Jul 9, 2018

The surrounding was awesome and so was the food served at this place. We really enjoyed our two n...Read All

Beyond Thakurwadi,Tungarli Dam,Pangoli Hills,Tungarli,LONAVALA,MAHARASHTRA,India,Pin-410401 , Lonavala
Amenities:
  • Bus Parking
  • Outdoor Parking
  • Kids Pool
  • Outdoor Pool
  • Swimming Pool
+ More

Rooms

Luxury Suite
Hotel Room
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Super Deluxe A/c
Hotel Room
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Standard AC Room
Hotel Room
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Deluxe Cottage
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Nice surrounding
    on Jul 9, 2018
    The surrounding was awesome and so was the food served at this place. We really enjoyed our two nights stay. Swimming pool was small but very clean. Owner took keen interest in our comfort during our entire stay. ... More
  • hotel_trip
    Not worth the money
    on Mar 7, 2018
    We booked the place initially for 2 nights but disappointingly ended up staying just one. Lonavala is known for its scenic views of the hills and valleys, its hence a relaxed weekend getaway amidst nature. The resort has been recently renovated in terms of paint, bedding etc and that is the only plus. Also if you want to live secluded in a jungle environment then perhaps you might just about like it. Thank god it was just the four of us in the resort else its a really cramped up places with small dinning hall, small pool. The pictures of outside the resort on the website shows vast open meadows and views but do not get fooled. The cottages are nestled amidst a jungle type setup one has to walk uphill quite a distance for some average hill view. The rooms donot have AIR CONDITIONING and the toilets are cramped with a very noisy flushing mechanism with a motor roaring every time you flush. There is no TV, coffee maker and at night the roof of the cottage keeps making noise of something falling from the trees. The three time meals though included in price was worth only if you like north indian homemade type food that too with very restricted number of dishes. The amount of money they are charging is worth a decent 3-4 star hotel that would offer atleast the best of room amenities and hotel facilities especially if there is no scenic view from the resort! The resort management must work to provide more to guests as scenic view is not available whereas in Lonavala there are so many better hotel options both in terms of view and amenities with slightly higher price. ... More
  • hotel_trip
    Relaxing place
    on Sep 30, 2016
    I visited this place at the peak of the rains. It was also off season, so me and my wife were the only people in the entire resort. The entire duration, we were in clouds and rains. The access road is now constructed and it is easier than earlier to access this road. The staff are very friendly and highly service oriented and it was a pleasure to be served by them. The food was excellent, home made. The place can do with renovation and some doing up.... More
  • hotel_trip
    Good weekend getaway
    on May 24, 2016
    Captan's is situated quaintly in the woods away from the hustle of lonavala town. It was raining and the place was beautifully green and lush. The rooms are spacious and the food was homemade and freshly prepared. Not like the buffet spread you find in big hotels but delicious. The staff was courteous and made sure we were well looked after. ... More
  • hotel_trip
    Below average resort
    on Mar 13, 2016
    Captans resort is a below average resort in lonavala. Finding this resort is a real pain and the road leading to the resort is very narrow.Landmark is next to Upper crest. The rooms are bad. The locks wont work. Old mattress and a dull look. The food and the service has lot to be desired. Avoid... More
  • Excellent
    3
  • Very Good
    8
  • Good
    3
  • Fair
    5
  • Poor
    5

Overview

Providing Wi-Fi internet access and breakfast service to its guests, Captans Resort is accessible from the Lonavala Railway Station (5 km). The Rajmachi Garden is at 9 km from this Lonavala resort.All the rooms have attached bathrooms, ACs, TVs, desks, safes, hair-dryers, and telephones. The resort has 8 rooms on 4 floors.This resort in Lonavala features a gym and swimming pool within its premises. Captans Resort provides doctor-on-call service, front desk assistance, room service, and laundry. The resort has an in-house restaurant, a coffee shop, and business center.The resort is located at 4 km from the Valvan Dam, 7 km from the Lonavala Lake, and 6 km from the Celebrity Wax Museum. The resort is also accessible from the Pune Airport (77 km) and the Maharashtra State Transport Bus Stand (4 km). It also features a travel desk facility.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.