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Captans Resort

1 room, 2 adults
Good
3/5

Relaxing placeon Sep 30, 2016

I visited this place at the peak of the rains. It was also off season, so me and my wife were the...Read All

Beyond Thakurwadi,Tungarli Dam, Pangoli Hills, Tungarli, LONAVALA, MAHARASHTRA, India, Pin-410401 , Lonavala
Amenities:
  • Swimming pool
  • Laundry facilities
  • Gardens
  • Attached Bathroom
+ More

Rooms

Deluxe Cottage
Hotel Room
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Standard AC Room
Hotel Room
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Super Deluxe A/c
Hotel Room
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Luxury Suite
Hotel Room
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Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Relaxing place
    on Sep 30, 2016
    I visited this place at the peak of the rains. It was also off season, so me and my wife were the only people in the entire resort. The entire duration, we were in clouds and rains. The access road is now constructed and it is easier than earlier to access this road. The staff are very friendly and highly service oriented and it was a pleasure to be served by them. The food was excellent, home made. The place can do with renovation and some doing up.... More
  • hotel_trip
    Good weekend getaway
    on May 24, 2016
    Captan's is situated quaintly in the woods away from the hustle of lonavala town. It was raining and the place was beautifully green and lush. The rooms are spacious and the food was homemade and freshly prepared. Not like the buffet spread you find in big hotels but delicious. The staff was courteous and made sure we were well looked after. ... More
  • hotel_trip
    Below average resort
    on Mar 13, 2016
    Captans resort is a below average resort in lonavala. Finding this resort is a real pain and the road leading to the resort is very narrow.Landmark is next to Upper crest. The rooms are bad. The locks wont work. Old mattress and a dull look. The food and the service has lot to be desired. Avoid... More
  • hotel_trip
    Just Average......
    on Jul 19, 2015
    Just returned today and thought should write the review before i forget things. I was here with my family (2 small kids). Nothing worth mentioning that i can remember. I have been thinking of visiting this place for quite some time know. Rainy season is not the time to be here. Main Bungalow and Bali cottage that we were in had insects, bugs, mosquitoes all around. All 4 of us have returned with lot of bites and itching.... Because the property is at a height the Rooms get moist. Floor is wet and during rains you might just have water seeping inside.... The mattress were soggy and felt wet.... But obviously could not do anything.... No TV in the room. Only TV is the main Dining area where all families will be there fighting for single remote to control TV..... Just ventured the resort to see the property, the path to Jungle rooms which were on top were not maintained properly. I slipped twice. Food is better than average. Although you do not get a huge spread. There will be salad, dal, rice, roti, 1 veg and 1 non veg along with 1 sweet. Nice home made. But unfortunately they do not serve snacks in the evening. with kids i had a difficult time. The location you don't get anything. Had to drive down to main Lonavala to get something for kids which ended in their dinner. No intercom, so for everything you have to come to main Bungalow were the hotel staff is. My room did not have glasses, i needed more pillows.... So for everything come out. Parking was also a problem here. Limited parking space. If your car is parked behind than you have to pray to ensure the owner is in the resort or you cannot do anything. To come down in the evening, had to wait for almost 45 min to get the car out. Bathroom are also not up to expectation. Although i would say they are clean but does not give a feeling of fresh. The towels were dirty. The Manager Roy is very helpful and so is the staff, but they can also do only up to an extend. The property needs a good maintenance and improvement. If the owners are reading trust me such a nice property and i guess needs somebody to supervise. Leaving it on Managers is not going to help. Over all at least in Rainy Season if you can avoid do so..... Hope the property is good during Winters........ More
  • hotel_trip
    OK Place but need improvements
    on Jul 12, 2015
    We as a couple stayed there for 3 nights. We opted for a 3 night stay after going through the reviews. Somewhere we felt this is not the right place to go as a couple. It needs to go a long way to be a romantic place, may be its good if you go as a group. If you are ok to go to a place where there is no tv, no indoor games, a small pool which is just ok, no telephone network, then you can give this place a try. I must say that there are couple of spots where you can trek in the early morning or in the late evening. But that is if you go as a group or if you are an avid trekker. The location of this resort is away from the hustle bustle of the main town and not commercialized. You have to go through a village to reach this place. Initially i was skeptical, but i must say its definitely safe. Taking a rick from station would cost you anywhere between 200-300. If you go by your own transport its better. During the first day we were the only guests in the resort and hence food was made to our choice and I must say we enjoyed the home cooked food. But from the second night onwards it was a bit repetitive. Cant blame that much since there were other guests too. I must say that the staff were very courteous. The rooms doesnt have TV. I can understand if you are spoilt for choice in terms of indoor activities or a very great scenic then i wouldnt be bothered much. But it gets way too boring after the first day. And the rooms are way too far from cosy. The so called deluxe room was way too basic and the lighting needs to be much better. It doesnt have a dressing table and there is only one mirror in the washroom. The lights in the room are irritating to say the least and no phone for room service. In terms of the resort, there is only one game that you can play which is carrom and 3 days playing it is too much to ask. The pl pool we didnt feel like getting into. Overall not a romantic place to go and definitely felt it was a bad choice to spend a romantic time. Maybe it would be good to go as a group. If you dont have any other place, give it a try for one day.... More
  • Excellent
    2
  • Very Good
    8
  • Good
    3
  • Fair
    5
  • Poor
    4

Overview

Providing Wi-Fi internet access and breakfast service to its guests, Captans Resort is accessible from the Lonavala Railway Station (5 km). The Rajmachi Garden is at 9 km from this Lonavala resort. All the rooms have attached bathrooms, ACs, TVs, desks, safes, hair-dryers, and telephones. The resort has 8 rooms on 4 floors. This resort in Lonavala features a gym and swimming pool within its premises. Captans Resort provides doctor-on-call service, front desk assistance, room service, and laundry. The resort has an in-house restaurant, a coffee shop, and business center. The resort is located at 4 km from the Valvan Dam, 7 km from the Lonavala Lake, and 6 km from the Celebrity Wax Museum. The resort is also accessible from the Pune Airport (77 km) and the Maharashtra State Transport Bus Stand (4 km). It also features a travel desk facility.

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.