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Bhagirathi Guest House

1 room, 2 adults
Fair
2/5

Unfriendly and poor serviceon Sep 8, 2017

We four friends stayed here for 5 nights and before getting into the hotel we bought 4 vodafone s...Read All

30B Mirza Galib Street, Opp: Fire Brigade, Sudder Street, KOLKATA, WEST BENGAL, India, Pin-700016 , Kolkata
Amenities:
  • Breakfast Services
  • Room service
  • Laundry facilities
  • Front desk
  • Medical services
+ More

Rooms

Standard Room (AC)
Hotel Room
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TripAdvisor Reviews

  • hotel_trip
    Unfriendly and poor service
    on Sep 8, 2017
    We four friends stayed here for 5 nights and before getting into the hotel we bought 4 vodafone sim cards and after checking in we discovered sim cards had no network inside the hotel and they even ddnt inform us about this . Very poor service ,whenever we called for their staff no one came to serve on time. Small rooms,small bathrooms congested i must say. So plz i would suggest dont stay here... More
  • hotel_trip
    Expensive, and incredibly rude owner. DO NOT STAY HERE.
    on Mar 25, 2017
    By far the worst place I've stayed in all my travels throughout south east Asia and India. The room is not the worth the price but and the location is decent. However, this hotel has the most rude and incompetent owner that I've ever had to deal with. I extended my stay for two days on agoda the night before I was suppose to check out. In the morning when I went done to tell the staff about the extension, they informed me that they had no availability. Okay, whatever, they should have blocked the room online but these things happen. I complained a bit and told them exactly that, that they should have blocked the room online so that I could have found another place and thats when ll hell broke lose. The disgusting, rude, man-child owner started yelling his head off, telling me they had no rooms available, raised his hand at me and was completely unprofessional. There was no reason to yell, let allow almost get violent. Please do not stay here, they dont deserve anyone's business. For the money, there are dozens of better guest house located around this establishment.... More
  • hotel_trip
    Expensive horrible dirty hotel, unfriendly staff, DON’T GO
    on Aug 26, 2015
    The only 2 good points for this hotel is central location in Sudder Street, 5 minutes walking from Park street metro station and the aircon is working properly. Everything else is a real NIGHTMARE. This is my 3rd stay in India and this is the worst hotel I’ve ever stayed. Details : - dirty room (no cleaning, I’ve put myself the former client carbage out of the room) - 1100 Rupees for a small dirty room, incredibly expensive - water running only in the morning, no water after a very wet day in the evening - very unfriendly staff, no care about requests, even no provides toilet paper for a so expensive room - very noisy because of 2 young boys : one sleeping under my window and the other one way studying and talking at 1.00 am, didn’t care I want to sleep - no wifi connection Please go anywhere else but no this place !!... More
  • hotel_trip
    Unfriendly staff Great location
    on Jul 5, 2015
    After spending a long time searching for a decent clean affordable hotel I arrived to this GH I stayed in a deluxe room which was very clean had a phone flat screen tv... could get room service,wake up call...Calcutta city center has many dirty hotels..cheap but very dirty I really could not believe how bad!!! My room here was clean and seemed freshly painted.Had cctv cameras in the hall way..felt very safe here as a solo female traveller .The location was great near all attractions,restaurants shopping.The only down side was the staff not friendly at all,no help when asking for directions to famous sights..really not bothered.When leaving the bell boy kindly carried my small backpack to my taxi leaving me with the larger more heavier bag!!!Then asking for a tip..gave him a small tip pointed to my large bag..he was not impressed if he had picked my larger bag he would of earned a nice tip...ah well...overall this GH is a safe bet....... More
  • hotel_trip
    Average guesthouse in great location
    on Apr 20, 2013
    We have searched a room around Sudder Street for 3 nights and it was not too easy to find one with a good price-value ratio (maybe also because we have arrived early in the morning). In the end, we have chosen this one as the room was quite big, fairly clean and had a window. We have got it for 850 INR (normal rate is supposed to be 990 INR). AC included. No WiFi. You'll find the Continental Guesthouse in the same entrance and with same rates but we have not stayed there as they have been very unfriendly and rooms were similar to the ones in Bhagirathi Guesthouse. In total, there is nothing special too say. It was a little noisy during the night (we had a room to the yard in 3rd floor and there was staff living around, talking during the night. A loud bell was ringing often, too - probably for ordering food or something). Additionally, our water was switched of several times so we had to go to ask them to switch it on again, which was a very annoying. Staff was not very friendly and not very unfriendly, their English skills were quite poor.... More
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Overview

Offering breakfast services, Bhagirathi Guest House is located at 5 km from the Howrah Bridge. This guest house in Kolkata is accessible from the Kolkata Railway Station (8 km). This hotel has 18 rooms, spread across 2 floors. Each room is furnished with an attached bathroom that provides hot/cold water supply. Rooms also have makeup mirrors, multi-line phones, satellite TVs, and telephones. This Kolkata guest house offers room service, laundry, and medical services. It offers ATM/Banking services. Bhagirathi Guest House has a fully operational front desk facility. It is accessible from the Netaji Subhash Chandra Bose International Airport (16 km), whereas the Khudiram Bose Sarani Bus Stand is at 9 km. Few places to visit are the Kolkata Zoo (5 km), B B D Bagh (3 km), and Nicco Park (10 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 12 PM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 12 PM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.