Don't miss this gem
on Nov 1, 2017
My partner and I recently stayed here on holiday and enjoyed both Florence and Palazzo Lombardo so much that we extended our stay.
As a guest house, they are unable to serve food, but with so many gorgeous little coffee shops in east walking distance, this wasn't a problem.
Titziana is the delightful lady who runs the guest house, and she couldn't have been more helpful. Always greeting us with a warm smile, she was happy to call taxis, give directions and just generally make us feel very welcome. We were very sad when it was time for us to leave.
The guest house itself is 1920s though refurbished, and is decorated with a beautiful balance of modern and vintage furniture, giving the place an old world charm. Very simple and comfortable.
Though not located right in the city centre of Florence, you'll have no trouble getting there via a cheap taxi ride, walk or public transport.
If you're staying in Florence, we highly recommend staying at Palazzo Lombardo.
on Jul 16, 2017
Very nice hotel, well located and comfortble. The girl that received us is very attentive and specially beautiful. The hotel is totally recommended. The transport is very good with a bus station a few meters ahead.
Fine Residence Terroible Service
on Oct 13, 2016
The location of Palazzo Lombardo is a short distance from downtown Florence and SMN station though easy to reach by a frequent bus service. The Palazzo is a fine building with attractive traditional furnishing and is very clean. The room was spacious and clean. The negative factors were 1.Check-in was to suit the reception rather than the guests who have often travelled long distances.2. There was no hot water available on afternoon arrival for a wash. 3. There was no breakfast available at this residence which was explained by the receptionist due to Palazzo Lombardo being a guest house rather than an Hotel. She recommended nearby restaurants for breakfast 4. There was no hot water available until 8 AM the following morning. Perhaps these factors seem trivial though they certainly would prevent recommending the Palazzo Lombardo. As a visitor to this beautiful city over many decades nothing could spoil any visit, however on this occasion the appalling quality of service at Palazzo Lombardo was quite disgraceful and did some damage to the reputation of Florence as a tourist destination
Beautiful, Friendly, Secure Hotel
on Aug 1, 2016
Stayed in this hotel for 2 nights. They were very Friendly and Helpful. Its Clean and secure and all staff are very welcoming. Its located near the train station and in a quiet area but the bus is only a few minutes away to go into the center. We had a lovely stay there and would recommend this hotel to others.
great building and rooms, service can improve
on Jun 3, 2016
buon giorno a tutti, we love the place and have stayed there before. The impressive building is away from the touristic hustle but the City Center can conveniently be reached by public Transport. There are nice Restaurants nearby (e.g. 11 Leoni, Viale Fanti), or one of the best Bars/Gelateria/Cafés in town, Badiani at Viale Mille. The Hotel owners have outsourced the Management. The owners used to be there anytime and made you feel home away from home. The new employees might try to be friendly, however, service is restricted as their hours of work and presence. Much can be improved: if breakfast is not served anymore, please install facilities in each room to boil water for coffee or tea. Please install a safe deposit box in each room. Now, it is very complicated to bring or take personal effects from the hotel safe. There is no wardrobe just a shelfboard and a clothes rail that can only be reached with a "fishing hook". Guests should actively be informed that the employees are not there before 09:00am or away in the evening. We are from Switzerland but our friends from the US had to leave very early in the morning and no-one was there for checking-out. So again, very nice place but re-visit will have to be considered on the grounds of improved Services. Thank you. Best regards, DMR Zurich-Switzerland