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Beleza...by the beach

1 room, 2 adults
Very Good
4.5/5

Style over substance or just bad luck?on Jan 21, 2020

If I had written this review straight after checkout it would be a 1 star, but I thought we would...Read All

Thandwaddo, Betalbatim,,Colva Beach, South Goa,Colva,GOA,GOA,India,Pin-406708 , Goa
Amenities:
  • Parking
  • Internet access
  • WIFI
  • Internet access-wireless
  • Restaurant
+ More

Rooms

Superior Deluxe Room
Hotel Room
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In High demand

3 Bedroom Villa
Hotel Room
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In High demand

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Style over substance or just bad luck?
    on Jan 21, 2020
    If I had written this review straight after checkout it would be a 1 star, but I thought we would move onto our next hotel, then get home and reflect. We spent 6 nights here over New Year. Firstly, if you look at any of my other reviews, you will see that I am not someone who is critical. We all read reviews and look and think how petty some people can be, so I try and be balanced. So here we go...... Check in - Very smooth, within 5 minutes we were in the room having been served a nice cool drink. 5/5 Rooms - We had a terrace room which was top floor with a large balcony having Bath, Sun loungers and table/chairs. The room was very nicely furnished and styled in a modern fashion. 5/5 Room Cleaning - Poor, cleaned once in the first 3 days and by the time we came back from the beach it was just a case of have housekeeping deliver new towels, re-stock the mini bar and bring some toilet paper. I did go to reception that night and had a polite but firm conversation about the standards that they set out on a daily basis, but do not adhere to. I suspect a lazy house keeper. I have never failed to leave a tip for the housekeeping, until this trip. 1/5 Food & Drink Quality/choice - Overall very nice, good choice on the main menu which I felt catered well for most tastes. A well stocked bar serving both international and local drinks at reasonable hotel prices.4/5 General hotel appearance - It is obvious that a fair chunk of money has been spent to make this an attractive boutique hotel, credit to the owners, very nice. 5/5 Pool - Decent size and well maintained, perhaps a few more sun loungers needed, we could not get one on the couple of occasions we went down, but this was after 10am. 5/5 Beach - Obviously not part of the hotel, but it is connected so lets say that the beach is a flat deep beach with golden sands and very little activity, if you compare this to the north it is a ghost town, which is nice. I am delighted to say that when we visited the shacks (there are 3 or 4 with 100 yards) I was not offered a pedicure or manicure by anyone, very relaxing 5/5 Service within hotel - This is limited to waiters and excludes security and gardeners etc. Very poor. Service was extremely slow and when you consider there seems an abundance of staff this is surprising. Echoing the thoughts of another review I read, staff just seem happy to stand around talking or trying to look busy. I feel there are two issues here, some staff just have a training need, some staff need replacing, they are just lazy (before you think this is harsh, read the Gala dinner bit further down) Let me make the point that there is a compulsory service charge on all food and drinks bills, about 10% I think.1/5 Front desk staff - I would like to mention Michelle who is a duty manager, she is excellent and when she said something would be done, she got it done and took the time to check things were fine. Very polite. 5/5 The New Year Gala Dinner - Blimey, where do I start! First off this is a compulsory add on purchase. No problem with that, we did one at the CSM in Baga 2 years ago and it was a night I will always remember. Here goes - On the 30th we asked front desk and beach bar staff what time the event started, one said 7:30pm another said 8:00pm. Not a major difference and we were told there would be postings around the hotel in the morning, if they were I did not see them. (we found out after that we should have had a note through our door, but if you recall the housekeeping comments earlier, it may be connected, as that never happened) We hit the beach area at 7:45pm and I was stunned that the table I said I would like to sit at was indeed held for us. First things first, lets order some wine! Well after 20 minutes waiting for someone to ask me if I wanted a drink, I went and ordered a bottle of wine at the bar, this turned up about 15 minutes later. Starters was a selection of 6 or 7 starters that were brought round on hot trays, they were nice. Delivery of these was all over the place, I must have been offered 1 starter 6 times. The problem here is that there was no real plan of where each room would have a table, so you had people asking to sit at a table and being told it was reserved, then moving tables, so the staff could not really have a clue of who they had served or not. Main buffet - this started at 9:30pm and apparently people were lining up from 9:15pm. (Now I do not know if they were lining up early, someone told me the next day.) We did not know that the buffet was open until 10 when a waiter told us, simply put we were facing the other way and just did not notice, I guess the mythical card through the door would have told us. Once we got the food, which, by the way was varied, we were feeling better. Entertainment - Fire dancer, Dancers, Band, Disco & Magician, sounds great yes? It should have been, but I do think the entertainment compere did his very best to snatch defeat from the jaws of victory, here are a few examples......Come on everybody, get up and dance - We are all being served starters....Give the dancers a round of applause - Everyone is at the buffet which faces away from the stage, they did not even know dancers were on stage......Everybody take your lanterns to the beach and light them - 5 mins later with only about a third set off..come back from the beach, the fire dancer is on! I think you get the idea. The problem was it all felt a bit for kids and all very Butlins, what a shame. I could have written a hell of a lot more but we all have a life to live. A night I will certainly forget 1/5. Check out - As you go through your stay you sign everything to your room and pay on check out, straightforward enough. We did not really run up much of a bill, the gala was paid in advance so it really was just food and drink, but we were out most days. SO on departure we were presented our receipts which I totalled to about 18,500 Rupees, gave my approval and asked for the bill, this was about 23,000 rupees. I questioned the difference and was told that there were some receipts were missing, I suggested that there were none missing as I had actively chased down waiters to get my bills before leaving a table. The lady advised me that there were 2 extra bottles of wine that we had at the gala dinner and the staff were trying to find the bills, I told her politely that there were no bills as there was no extra wine. She said the staff would look for the bills and they would not keep me more than 15 mins. I step aside and give them a few minutes to have a ciggie, come back and make the point that I would like to get going. When told it would not take much longer I suggested that this was their problem, someone was maybe slipping drink out the back door? They finally agreed to settle the bill against the receipts only, the correct bill. Lesson, do not ask someone to check their receipts and try and charge them 25% more. 1/5 Conclusion - Would I stay again? maybe, but not over Xmas or New Year, When they were busy they seemed stretched, despite seeming to have plenty of staff. Was it good value, based on the accommodation yes, but based on the service it was not. We moved on to The Radisson in Candolim for the second part of the trip and the difference in service was crazy. I urge team@beleze to read my review of that hotel and maybe send some staff there for training.... More
  • hotel_trip
    Lovely stay by the beach
    on Jan 19, 2020
    Beleza by the beach is a fantastic property with direct access to the beach. The resort is so tastefully decorated and the staff was courteous and friendly. Food was excellent. Breakfast had a very good spread. Beach was just splendid with clear blue water. Guests can take long walks or just chill by the beach.... More
  • hotel_trip
    A Perfect Place to unwind and relax
    on Jan 18, 2020
    Situated in the quiet and calm South Goa away from all the crowds and frenzy of the North Beleza by the Beach is the perfect location if you are looking for peace and tranquility that one can only find by the sea-side with only the sound of waves and gentle breeze flowing by while you lounge on the beach, soaking in the winter sun. The resort though not spread out into acres, has the a well maintained green landscape and tastefully designed rooms. The staff is courteous. Especially the restaurant staff is ready to fulfill every wish of your tastebuds. Yes the food is costly but then it’s worth it. The beach starts as soon as you step off the resort and the clean beach with the serene green sea is a sight to behold. Loved it. Wish to be back someday soon..... More
  • hotel_trip
    A Most Relaxing Holiday
    on Jan 18, 2020
    The Beleza has it all. Beach access, beautiful pools, and a rice paddy to spend afternoons bird watching sipping a cool beverage. The breakfasts are wonderful. Be sure to enjoy the Goan specialties especially the sambar. The staff is incredibly kind and helpful. For lunches, snacks, and dinners we enjoyed the short walk to Mickey's. Every dish was incredible and a very good value. Be sure to try the pork vindaloo and the garlic chili prawns! Be sure to reserve your table for the holiday galas. They start later than announced.... More
  • hotel_trip
    Really enjoyed our stay recommended.
    on Jan 16, 2020
    Really enjoyed the location, staff friendly, nice views. We had many delays on our flight causing us to arrive 7 hours late but resort organised shuttle was still there waiting for us which was a great relief. Prices were relative, not overpriced like many 5 * resorts. Only having 1 room key was difficult between 2 people, often no sunbeds by the pool had to relocate to the beach. Some of the evening activities weren't running as advertised ie: Sunset/Managers cocktails. There were some large groups of families and children that were quite noisy, but not the Hotels fault. View from room 102 wasnt great but last minute booking so didnt complain.... More
  • Excellent
    578
  • Very Good
    398
  • Good
    93
  • Fair
    22
  • Poor
    28

Overview

Enjoy a luxurious experience in a beautiful setting!

A boutique resort nestled right on the white virgin beaches of Colva in South Goa, Beleza...By The Beach Hotel is a magnificent place to shed your stress. Surrounded by the sea and greenery this hotel provides a serene environment. Colva Beach and St Anthony Chapel are both less than 2 km from the hotel.

The hotel has an all-day dining restaurant and bar, beach shack, spa, gym and swimming pool. There is a business centre and conference room with Wi-Fi to fulfil your business needs. Other amenities include breakfast, parking, direct beach access, private sunbathing deck, lawns, laundry, travel assistance, 24-hour front desk and shop kiosk.

There are 30 exclusively decorated rooms in a Villa setting including Superior Deluxe Rooms and Villas. They are equipped with LCD TV with satellite channels, DVD player and private balconies. The en-suite bathrooms have a rain shower, branded toiletries and hairdryer. Other amenities include tea or coffee maker, minibar, fridge and Wi-Fi.

Give your taste buds a tingle as you relish an array of dishes including seafood, snacks, Indian, Goan and International delicacies at the all-day dining restaurant and bar, Tentacao. Nazare, the beachfront restaurant and bar, serves delicious seafood and other delights including burgers, sandwiches, and pizzas other than Indian and Goan specialities.

Some nearby attractions include Gandaulim Grounds (1 km), Colva Beach (2 km), St Anthony Chapel (2 km), Corriea Supermarket (4 km), Sunset Beach (5 km), Goa Chitra Museum (6 km), Pandava Caves (9 km) and Zuri White Sands Casino (10 km).

The Goa Airport is 20 km and Madgaon Railway Station is 9 km.

Some nearby locations include Union Bank of India (2 km), IDEX Goa New Camp (2 km) and Goa Travel Consultancy Service (4 km). The city centre of Betalbatim is 4 km whereas Panaji city centre is 36 km.

What makes this property a first choice among travellers is its exceptional setting and excellent services.

Book Beleza...by the beach now and revel in the best!

Policies

Check in Check out

Hotel Check-in Time is 02 PM, Check-out Time is 11 AM.

Policies
  1. Guest must be over 18 years of age to check-in to this hotel.
  2. As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
  3. The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
  4. Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
  5. Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
  6. There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
  7. All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
  8. Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
  9. Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
Booking Policies
  1. The standard check-in time is 02 PM and the standard check-out time is 11 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.