Located away from main market area and busy road, this hotel offers different types of rooms: from single rooms to 3bhk bungalows.
Following are the pros and cons from my experience while staying in a single family room.
Pros: Good room service, hot water in bathroom for 24 hrs, ample parking space, breakfast buffet is cheap, tasty food, located away from main market area, no mosquitoes in the room.
Cons: Linen is not changed every day (changed every alternate day), bedsheets, pillow covers and towels were stained, washbasin pipe was leaking but wasn't repaired despite several reminders, no water heater in room for making tea/coffee, complimentary sachets of tea/coffee are not provided, kids play area is not maintained, kids pool is unusable, no recreational area for adults, restraunt is on the lower floor and without an elevator. ... More
Not Worth the Price Tag
on Sep 3, 2019
We decided to stay there for my wife's birthday. Booked a room through OYO. Initial impression of the hotel through photos was very nice and pleasent. But once we checked in the problems began. The room felt too congested and cramped. It was all damp. The washroom of the initial room offered was smelling strongly of urine. We got the room changed. Even new room felt the same, minus the urinary smell. Intercom in room was not working. I had to go to reception to order for a cup of tea and even that took ages to arrive.
It was a very bad experience for us.... More
OYO Flagship 36890 Hotel Basilica
on Aug 4, 2019
OYO Flagship 36890 Hotel Basilica was formally known as OYO 7293 Basilica Holiday Home. Rooms are big, neat and clean. It has its owns small swimming pool and a small garden. Restaurant is attached to the hotel and food in the restaurant is very tasty. One drawback of the hotel is that it is 4 to 5 km away from Lovavala railway station.... More
Business cum pleasure trip to Lonavala
on Apr 13, 2019
It was a business cum pleasure trip to Lonavala and we stayed at Basilica Holliday home. All our requirements were taken care of by the polite and helping service team at the hotel. Our stay was enjoyable though business sessions continued throughout the day time.... More
Value for the money
on Jan 29, 2019
We have been to this place on 19th n 20th Jan2018...Rooms were clean n neat..staff was
very helpful ..special thing is "FOOD" was just amazing..service was very nice..so overall very nice experience we had.
Note:- Rooms which are having Garden / parking side view are better. Also heard that bungalows are nice but didn't get chance to visit..next time can surely try with family / friends group... More
Excellent
11
Very Good
28
Good
9
Fair
1
Poor
2
Policies
Check in Check out
Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.
Booking Policies
The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.