• Home
  • India
  • maharashtra
  • Lonavala
  • Gavliwada
  • Avion Holiday Resort

Avion Holiday Resort

1 room, 2 adults
Good
3.5/5

Complete mismanagement and false deals on their own website. Cheating with customers.. Stay Awayon Dec 26, 2019

We had visited with family last week and stayed for 3 nights. We booked the hotel from their own ...Read All

Fly Over Junction Mumbai Pune Highway , Lonavala
Amenities:
  • Restaurant
  • Free Parking
  • Air Conditioning
  • Doorman
  • Laundry
+ More

Rooms

Deluxe Double or Twin Room
Hotel Room
View More Images
Amenities
  • Telephone
  • Refrigerator
  • Towels
  • Cable channels
  •  + More

Maps & Neighbourhood

TripAdvisor Reviews

  • hotel_trip
    Complete mismanagement and false deals on their own website. Cheating with customers.. Stay Away
    on Dec 26, 2019
    We had visited with family last week and stayed for 3 nights. We booked the hotel from their own website as they had mentioned about free meals per booking. Our stay was pleasant as the location and facility is good untill we got the final bill at check-out. They have charged us double for the meals despite paying for the meals online. Their Staff, Front desk, Hotel team, Hotel Website, House Keeping all work in isolation. During Check-in, we had informed the reception (Her Name is Glory) that we have done the booking with meals online and she said she will update the restaurant but she didnt. The restaurant is preparing separate bill which the frontdesk/reception is not aware of. They expect the customer to update everyone like Restaurant, Hotel, front desk, reception that they have done the booking with free meals. Isnt it crazy?? It was pathetic arguing with their staff during check-out as we were with family and small kids for vacation and they have ruined our vacation mood at check-out. My family and friends told me not to induldge in fight and hence we paid double for all the meals we had. i.e around Rs. 4000/- extra (Rs. 2000/- online and Rs. 2000/- at checkout). They agreed their mistake but we have to pay double as once the bill is generated they cant revoke it.. This justification is Ridiculous!!... More
  • hotel_trip
    Gross Mismanagement and misleading advertisement on their own website
    on Dec 24, 2019
    All the entities in the hotel website, Front desk, restaurant, house keeping, fnb ,room service work in isolation. The hotel also expects the all members is the family (including kids) to inform each isolated team in the hotel about your meal plan inclusions and exclusions. The hotel is not responsible to track your preferences. So if you prefer a personalized experience, please stay away. The hotel accepted there was miscommunication between the website , the front desk and the restaurant but refused to cancel the bill because the restaurant is a seperate entity. The hotel website advertises a free meal but doesn't tell which, the hotel only after playing will tell you that it's a dinner, which i feel anmounts to cheating. If you are a family with custom needs please stay away, if you still have to book due to unforeseen circumstances then please get a print out of all your inclusions and preferences in large font size and carry it with you while you are in the hotel premises. Overall it's a good property but unmanaged.... More
  • hotel_trip
    Average stay at Avion Holiday Resort Lonavala
    on Dec 23, 2019
    We stayed here for one night as a family (we had 3 rooms). While the property has tremendous potential in terms of location (right in the heart of the city/market) it is now quite old and requires a major facelift. Nonetheless the property charges a high price on weekends (we paid 6500 per room per night). The swimming pool is fairly small and we did not use it. The rooms though spacious have dated interiors and are quite old school. The clock was set 15 minutes faster and the wash basin tap had signs interchanged for hot and cold water. The breakfast was fine and we also had the in house barbecue which was complimentary and was fine. There was also a DJ party and Complimentary magic show which was quite satisfactory. Overall, the property is not bad per se but given the weekend rates more can be expected and I believe better options would be available.... More
  • hotel_trip
    The oldest and the best hotel in Lonavala.
    on Oct 20, 2019
    Has always been a wonderful hospitable hotel in Lonavala. Today even more so with a lot of improvements and decor. Special mention to Chef Parshuram who will leave no stone unturned to satisfy your tastebuds along with his restaurant staff, who will co-operate with you always. Will come back here again & again & again. One of the best in Lonavala ... More
  • hotel_trip
    Needs improvement
    on Jul 16, 2019
    Needs improvement. Surviving in hotel industry due to old property and amazing location Cons- Room wasn't ready even at 1 pm. Check-in in written on website is 11 am Reception staff not courteous Restaurant is the worst. Looks like roadside place. It is very small, cramped up, next to pool. Breakfast was really bad in taste and quality Very small pool Focus is on people who come for conference. They are not much bothered about quality of stay and food. Hence other guests are also stuck with bad service and are ignored. Too costly for the service offered. 8k is too much. 4K is ok for such place. Always traffic around the resort Pros- Amazing big rooms Room service food was good Good selection of tv channels Good air conditioning Excellent location... More
  • Excellent
    51
  • Very Good
    105
  • Good
    67
  • Fair
    14
  • Poor
    17

Overview

Take a break in the beautiful hilly terrain of Avion Holiday Resort, which is centrally located and close to the railway station in the Fly Over Junction of Mumbai Pune Highway. It is near to the RK and the famous German Bakery. It is 57.3kms from the Pune International Airport and 67.8kms from the Chhatrapati Shivaji International Airport. This 3Star resort is well-designed with a quaint garden space with landscaped flower pathway and wrought iron seating arrangements on the sides. Children can play in the playground maintained with swings and slides. Guests can rejuvenate with a swim in the outdoor swimming pool and challenge each other to a game of table tennis, placed in the games room, which feature other board games. There are spacious guestrooms - Deluxe Double or Twin Room that are well-designed with soft coloured walls and sleek tile flooring. The contemporary decor includes a double bed, a work desk, a wardrobe, a mini sofa and an arm chair with a coffee table. A TV, coffee-maker and a minibar are equipped within; and the bathrooms come with a shower. Guests are offered a scrumptious buffet spread for breakfast; and a must try is the invigorating coffee. For dining, the coffee shop offers guests a multi-cuisine fare ranging from Indian, Chinese to Continental dishes, along with local specialties. Some interesting sites close to Avion Holiday Resort are Kune Falls (2.6 km), Bhushi Dam (3.7 km), Lion's Point (6.4 km), Tiger Point (6.5 km) and Adlabs Imagica (13 km).

Policies

Check in Check out

Hotel Check-in Time is 12 PM, Check-out Time is 10 AM.

Booking Policies
  1. The standard check-in time is 12 PM and the standard check-out time is 10 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
  2. The primary guest must be at least 18 years old to be able to check into this hotel.
  3. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
  4. Child policy apply which may vary from hotel to hotel.
  5. Failure to check into the hotel, will attract no show charges as per Hotel policies.
  6. The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
  7. Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
  8. Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
  9. Note PAN Cards will not be accepted as a valid ID card.
  10. All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
  11. In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
  12. Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.