Very clean and big rooms best suited for families. Walkable distance from US visa consulate situated in a posh location. Great food and service offered. Very friendly staff and offers a great service.... More
a good place to stay
on Sep 3, 2019
i stayed in this property on a business travel.they have a reasonably good complimentary buffet breakfast.the water in the bathrooms are purely hard water.for the rates they charge they could have a better service and maintenance.there was no working exhaust fan or a window in the room they provided me initially.the next day they changed me to a another room on request.... More
on Jun 13, 2019
Checked in and moved out in 30 mins. The staff tried their best to fix but i don't think anything worked. Two problems
a) Toilet was stained / soiled - They cleaned it after i told them - but shouldn't this have been done in first place when there is a booking?
b) The room had zero privacy - The window in the room opens out to another room / area where the servants were cleaning / doing other chores. When i entered the room i was told that they will leave in 5 mins - but thats something i cant keep a vigil on.
They didn't have another room to accommodate and requested to adjust just for a night (I may have if i had paid very little for the room). Hence left with no other option but to move out immediately after getting a refund.
Lesson learnt : Go in for branded properties where some of these things are a given and not a point of negotiation in the middle of the night.... More
A Pleasant Stay
on Apr 10, 2019
Firstly, the staff at Avenue 11 are very accommodating. The place is clean and nice. This is not a huge hotel. It is an elegant residency in a posh district in Chennai. We loved the bathroom. Clean and neat. We still enjoyed breakfast despite the limited but decent options. Most of all we had a restful sleep. One thing that could be a problem would be that you may need to lift your luggage up a flight if stairs. There is no lift because as we mentioned earlier, Avenue 11 is not a hotel. If you are independent and adaptable, this will be no issue at all.... More
on Mar 28, 2019
very friendly and cooperative staff, excellent service, food is also good location is heart of Chennai. I would definitely recommend everyone to give it a try. I was skeptical initially regarding the place but ended up having a great experience.... More
Avenue 11 just 1.4 KMS from US consulate, Pondy Bazaar is 1.9 km from Avenue 11 and Spencer Plaza Mall is 2.3 km away and Chennai International Airport is about 11.3 km from the Avenue 11. They offers you a choice of 14 comfortable and stylish rooms. All rooms are air-conditioned and have flat screen televisions to make your stay most comfortable. Standard room features double beds and fitted with all the modern comforts our guests will need. .
Check in Check out
Hotel Check-in Time is 24 hours, Check-out Time is 12 AM.
Guest must be over 18 years of age to check-in to this hotel.
As per Government regulations, it is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. Please note that failure to abide by this can result with the hotel denying a check-in. Hotels normally do not provide any refund for such cancellations.
The standard check-in and check-out times are 12 noon. Early check-in or late check-out is subject to hotel availability and may also be chargeable by the hotel. Any early check-in or late check-out request must be directed to and reconfirmed with the hotel directly.
Failure to check-in to the hotel, will attract the full cost of stay or penalty as per the hotel cancellation policy.
Hotels charge a compulsory Gala Dinner Supplement during Christmas, New Year's eve or other special events and festivals like Diwali or Dusshera. These additional charge are not included in the booking amount and will be collected directly at the hotel.
There might be seasonal variation in hotel tariff rates during Peak days, for example URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the room tariff differences if any will have to be borne and paid by the customer directly at the hotel, if the booking stay period falls during such dates.
All additional charges other than the room charges and inclusions as mentioned in the booking voucher are to be borne and paid separately during check-out. Please make sure that you are aware of all such charges that may comes as extras. Some of them can be WiFi costs, Mini Bar, Laundry Expenses, Telephone calls, Room Service, Snacks etc.
Some hotels may have policies that do not allow unmarried / unrelated couples or certain foreign nationalities to check-in without the correct documentation. No refund will be applicable in case the hotel denies check-in under such circumstances. If you have any doubts on this, do call us for any assistance
Any changes or booking modifications are subject to availability and charges may apply as per the hotel policies.
The standard check-in time is 24 hours and the standard check-out time is 12 AM. Early check-in or late check-out is strictly subject to availability and may be chargeable by the hotel.Any early check-in or late check-out request must be directed and reconfirmed with the hotel directly.
The primary guest must be at least 18 years old to be able to check into this hotel.
The hotel reserves the right of admission. Accommodation can be denied to guests posing as a couple if suitable proof of identification is not presented at check-in. Goomo will not be responsible for any check-in denied by the hotel due to the aforesaid reason.
Child policy apply which may vary from hotel to hotel.
Failure to check into the hotel, will attract no show charges as per Hotel policies.
The total price is inclusive of all applicable taxes. However, it does not include additional personal expenses like telephone charges, meals that aren't a part of your meal plan, any hotel services you use (like laundry and room service) or tips.The hotel will charge you directly for these when you're checking out.
Hotels may charge a mandatory meal surcharge on festive periods e.g. Christmas, New Year's Eve etc. All additional charges (including mandatory meal surcharges) need to be cleared directly at the hotel.
Some hotels may require guest(s) to furnish a valid photographic proof of identity in original at the time of Check-in. Kindly carry the same along with you to avoid any inconvenience. The following documents are recognized for this purpose: Aadhaar Card, Driving Licence, Passport or Election Card.
Note PAN Cards will not be accepted as a valid ID card.
All refund requests must occur within 60 days of hotel check-out. Any refund for checking out early or for no shows will be given at the sole discretion of goomo.com.
In case of increase in tariff during the URS period in Ajmer or Lord Jagannath Rath Yatra in Puri, the customer is liable to pay the difference if the Check-in date falls during those periods.
Goomo acts purely as an agent to hotels/suppliers, hence Goomo shall not be responsible for issuance of any invoices on hotel room charges.