Pathetic behaviour of staff
on Oct 11, 2019
Not a place I can recommend to anyone. Too far from city.Poor service and at the top of it poor attitude of reception staff.They dont even like to help you carry your luggage at the time of check out even though when you check in they will do so.
Restraunt staffs are good.but for any buttler service you have to be lucky enough for the reception staff to pay heed to it.They may say yes but at the end you will realise that service is not delivered or not intended to be delivered.really bad attitude lethargic staff
pleasent stay,tastyfood,pollution free environment .
on Sep 4, 2019
today had a party at sterling atharva jaipur,beautiful heritage property,tasy food ,pollution free environment ,
seen NEELKANTH bird of lord shiva.value for money.staff found very co operative ,a huge restaurant and polo ground
Trip to Jaipur - Sterling Atharva
on Aug 31, 2019
Had an amazing time at the resort... The staff is very helpful... Beautiful vacation with family.
The resort is similar to a private palace or fort which enhances the look n feel of the stay... I give 4 stars for the place
Sterling Atharva - Poor experience
on Aug 13, 2019
We, a group of 7 friends and their wives (total 14 people) between the age group of 65 to 70 yrs. are members of Sterling Holidays. We planned to spend our weekend at Sterling Atharva which is is only 28 kilometres from our homes. Prior to going there we had dropped an email to the manager of Atharva who neither acknowledged nor replied. A copy was also sent to Sterling head office who promptly replied to it. We also rang up Atharva to tell them a few of our needs because of our over-sixty age. We could talk to the manager but he was not very keen to listen because he had a meeting to attend and he promised to call us back later which he never did.
Reaching Atharva is not easy because of poor signage. It was Google Maps who helped.
The grounds are spacious and the building is impressive but maintenance is very poor.
Checking-in procedure was slow and it took us one and a half hours to get the room allotment and keys inspite of prior email and telephone.
Thanks to them that on our request they gave us Villas with a sit-out but there were no tables or chairs in the verandah. After repeated request we did get a few rusty chairs because they were made of iron sheets.
The room was not properly done,remnants of previous occupant could still be seen here and there.
The rooms were of good size, AC, television, toilet and taps were working properly but no pail or mug was available.
The telephones were not working in most of the rooms, which was reported but not taken care of till the time of checkout.
Food was reasonably good but the service was extremely poor because there were only two waiters in the dining hall to cope up with so many guests but still they dis a good job.
An ice bucket was ordered and inspite of reminders, did not reach us till the time of checkout.
The swimming pool is of reasonably good size but the water was very dirty, there was no attendant, lifeguard or fresh towels available at the swimming pool.
No first-aid kit was available at the resort.
No outdoor activity was seen at the resort such as music, bar-b-que etc.
We are sorry to say that though the manager was quite young but very lethargic and did not want to shoulder or take care of any responsibilities. Maybe things would improve if proper trained staff is added.
In the present scenario we would not recommend holidaying at this resort.
Had a good time
on Jul 1, 2019
We have stayed here for two days in room no 207. Good food and good service by Mr Biswajeet and Mr Karan.Clean room. Good swimming pool.
Good room service. Good chicken biryani. Excellent staff. Overall a great experience.