Not worth the stay... Only location is good
on Jun 15, 2019
To begin with the rooms are ok especially the valley view.. We stayed 2 days @their normal room and 1 day @studio room. The receptionist lied that the room occupant wont checkout and made us stay at the room facing road with whole lot of vehicle noise. The studio room is just too fancy with multiple appliances non functioning. The fridge is just namesake and does not function similar to living room television. Jacuzzi is non functional with moss all over which is unhygienic. Bath tub has sharp broken edges. There are funny instructions stickers stuck all over like no washing clothes @ bathroom. Hot water timings. Close the Western closet slowly and do not press it.... I mean cmon.. Typically gives a cheap lodge feeling...this is a old property done with over fancy fittings out of which mostly are non functional. You have to pay cash upfront if you order room service. Receptionist also look unprofessional and non welcoming. Even post 1 pm our checkin time we were shifted from down to Upper floor again there were people still cleaning the room. Not ultimate luxury which they claim. Only location is good near to the market.
on Jun 3, 2019
Terrible customer service least bothered to keep their words. Somebody will offer a rate with confirmation and very next day some other will deny it without any hesitation. Got a rate and availability from Mr Farooq and very next day some other named Mr Hakim denied it and he not even consider about the customer.Such an unprofessional service from the team
on May 22, 2019
good space for parking and the city.
well connected by the road and the market is close by. the rates were very competitive.
good support staff. would definitely refer to friends and relatives.
Very Bad Experience
on Apr 24, 2019
the hotel is not cleaned and maintained. the cups which they used to serve tea is also not cleaned. I got stomach infection because of that. the toilets and restrooms were not properly working. no power backup.
on Apr 22, 2019
nice hotel with with one or two basic things which are not suitable with us. Hotel rooms are very nice and service also very good but the hotel food is not so good. And rest things are very nice location, service and staff behavior etc.