Comfortable, Clean and very accomodating
on Jun 29, 2019
We saw this place on the road. As it was evening - we just thought to take the break rather than going to through the bustle of Shimla. It over looks a valley right. The rooms are quite spacious and we stayed in a suite room which also had a good balcony.
Also the terrace - you can sit with family and chill..
Just wanted to also share that Mr. kaushik the owner was a pleasing and Accomodating person (saying this specially because I am surprised at the other reviews).
He was very considerate of my mother' mobility and make every effort to make us feel comfortable.
Also another thing mentioned in other reviews is breakfast - while I admit it is limited options probably for the busy season it might be difficult to maintain better spread but the food taste was fairly decent. Probably additional egg options
Shimla with Andaz
on Jun 25, 2019
“Excellent stay. Great place to stay with friends and family.
Nice ambience, the rooms have a great view and the staff is also very polite and helpful with great understanding from Mr.Shashi Kant.
I would love to visit this property again.”
on Jun 25, 2019
The stay was really pleasant , and also the staff was too cooperative and the food was lit❤️ , the staff understood our miss conception due to the agent and helped us out , the rooms were quite clean and nice , I recommend all of you to stay with andaz family😊🍸
Worst hotel...cheap and rude owner
on Jun 11, 2019
Worst hotel.. they need to learn customer service first. A bald person who claimed to be the owner needs behavioural classes..seems to be new to hotel industry.. lacks customer service.
Rooms are smelly...serve pathetic breakfast...not recommended for family stay... Many better options available nearby..they are notorious for overcharging.. Will not issue you the bill despite charging double the amount.
Don't ruin your holiday by booking this cheap hotel
Pathetic food and Rude manager
on Jan 24, 2019
Visited this hotel on 22nd Jan- 24th jan. I had my hotel booked in Shimla and due to heavy snowfall, roads to Shimla were closed. Me and my family were left no other go to checkout some hotels near shogi and kathleeghat. It was a walk-in, First impression - hotel is decent,manager and hotel staff were very polite. But their politeness and helpful nature turned sour in few hours. One of my family member cought up cold and fever and we requested the manager to get us "crocin" it was 7pm and manager says hotel doesn't have any tablets and can arrange for tablets provided we pay them 300₹. His story is chemist is around 5km from hotel. And he will ask his regular cab guy to get it.. we had no option we needed the tablet we agreed without giving a second thought.. after 2 hrs I get call from manager and he says all the chemist r closed.. Next day we had luck to visit Shimla as the roads were open. We booked cab from hotel-shimla-hotel( cab dropped us in front of lift), the cab charges r very high(never ever book cab from here).
Manager acts as a travel agent in defending high cab rates and convinces u saying they r charging very less price. Which is not true at all.. we had no issues to spend money to get tablets as well as huge amount for cab to Shimla, coz we have come for vaction.. our checkout was 24th and we spoke to manager abt charges of cab to Kalka, it's 2500₹. I felt it's too much and told manager we shall checkout by 12.30 and will inform him if I want cab. I had contact number of taxi union and arranged for cab from hotel to Kalka in 1600₹. Next day manager calls us by 9 and asks for cab which we denied. Manager calls us again by 10.45am and asks us to vacate room is 15min... I tried convincing him to give us atleast 1 hr so that we can get ready, we were still asleep. Manager starts arguing and being rude. Says the hotel is full which is total lie Hardly 1 or 2 rooms were occupied.. We had no other go we had to vacate hotel in a hurry, without breakfast, without taking bath.
And coming to food- tea was good, dinner was good, but tandoori chicken was yuck and stinking..
My advice- Dont have food here, don't take cabs from this hotel, speak to manager regarding power cut at night, there was no power backup for almost 4 hrs at night..and most importantly speak very clearly abt checkout time.
Will never ever suggest this hotel to any.