on Jun 19, 2018
I had to visit Chennai with my husband for a certificate obtainment purpose. We checked in at 5:30 AM. We had done the payment through OYO rooms booking app. At the reception there was a person who has no idea of manners or front office management. The first thing he asks is, are you married. Then he asked us the show the proof. My phone was new and my husband's phone had no display and all my IDs have my father's name. He made a big fuss and made us feel humiliated and angry at the same time. I am not in social media. Finally we searched a marriage photo and then we were permitted in. I had to wake up my friend in Bangalore whose husband is working for OYO to put us in..
Room was terrible. Old rusted door, non functional AC, peeling wall paper and dirty bathroom floor.
I dont want any one to undergo the ordeal I went through.
Does the Job, Lot to Improve!
on Oct 4, 2017
The hotel is exactly on the main road (800 Mtrs ahead approx.) when you take a right turn from the Auto Stand in CMBT bus stand. I had to walk as no Auto wanted to go for it being near buy and only took me about 10 minutes to reach the hotel.
I stayed in OYO room with an AC accommodation and complementary Breakfast. The hotel staff was pretty cordial but was not updated with hotel rules himself (must be new). The restaurant is decently priced but did not offer the many options (in menu) I asked for, so I had to go for the verbal menu and settle with super spicy food (in spite of asking less spicy). Nevertheless, it was a surplus on the quantity. They did not even offer me water in the room (which I had to ask for)! The TV remote had missing batteries (which I called the reception for, with no action taken), so I watched a single Tamil channel for few minutes and slept (for which I had booked the room anyway. There was a single towel in the name of usable item and no toiletries (not even a tiny soap)! The breakfast was a big disappointment to me. While they took time to ask for the order, they wrapped the Puri (my choice) and gravy like a roadside vendor which was soaked like a bun in tea. Not a pleasant experience for the so called complementary breakfast. I slept pretty good though as the bed was exactly as shown in the picture, the best plus for me and probably what I needed above all. One extra star for my sound sleep.
Pros: Proximity, Bed, Staff
Cons: Service (50/50), Food, Complementary Stuffs
on Apr 14, 2017
every thing is good (Staff, Rooms location) value for the Money, i was booked directly it is 24hrs checkin -checkout, 1 hour grace time given, thanks for all of them,112 corner room, big window if you open that you will get good sun light fresh air.
Okie ....but not good
on Nov 13, 2016
If less than 850, it is worth to stay or else not good ...service is okie but overall not equal to 3 star ...it could be better ...if not a good option try to get this .. one good feature is that it is near by koyembedu bus station ...
Do no expect anything there
on Jul 14, 2016
It's a basic place with no idea on how to service a guest. Food is bad, service is pathetic, response time is endless. AC either doesn't work or water leaks from the AC.
I guess you can't expect more from them at that cost. The reason I rated 2 is for the location, else it would have been 1.