good hotel and good location
on Mar 29, 2018
I visited this hotel alone for business reason. the hitel is located close to marine drive but slightly away from sea facing road, so do not expect a sea view from thos hotel. staff is good and helpful. Rooms are good, not excellent or too big. Bathroom is slightly on lower size side. i will say that price and restaurant is expensive compared to the feel of the property. corridors or small and does not. give good feeling.
Great location, staff - property could do with an upgrade
on Mar 22, 2018
The ambassador has one of the most important criteria's going for it. Location. If you are visiting Mumbai for business, you have the South Mumbai business district quiet close to you. For sightseeing, its got all the landmarks around.
The staff is courteous and well trained too. Right from the checkin, through my stay to checkout, there was no reason to not like the service. So thats 2 plus where it counts.
Where the hotel loses out is age. Its a fairly old property, and it age is showing loud and clear. From worn out, uncomfortable furniture, to lack of charging power points, over the wall wiring, etc. It doesnt feel like you are in a 4/5 star room. And this was apparently their premium room I was upgraded to. A duplex room, a first I have seen at a hotel! Sore points like the lower ceiling height very next to the bed make you get a bump to the head, especially if getting up at night. The windows are not sound proof, so a lot of the road noise filters in.
The breakfast buffet is good and had plenty to keep you satisfied. They are stingy with requests, which is sad.
Overall a good stay. If you dont want to pay a huge premium for the location and dont mind the oldish rooms, this is a good place!
on Mar 19, 2018
Absolutely disgusted with the rooms, dirty linens and ancient fixtures( check out that ancient hairdryer in my pictures). The bathrooms are disgusting with cracked tiles and leaky faucets. The walls so thin you can hear every word of the conversation from next door. Our room did not even have a mirror other than the one in the disgusting bathroom. DO NOT book this hotel if you are getting married at a close by venue and want to get dressed here. They did not even let me click pictures in my wedding dress in the lobby! It was an absolute disappointment!
Good location with low value for money.
on Mar 5, 2018
An old giant amidst a rocking neighborhood. Situated off the marine drive certainly a good location. The over all ambience will attract heritage lovers though may not be first preference for younger lot.
Rooms are decent and food is good.
The staff is helpful and wouldn't mind going an extra mile.
Overall a good hotel.
Not worth the money paid
on Mar 4, 2018
Unfortunately Ambassador didn't live up to expectation at all! On checking into room notice one of the light bulbs not operating, hot water had issues and the flush didn't seem to work. Contacted housekeeping and they sent someone to replace bulb and fix water. Hot water issues still persisted and the flush was never fixed. Disappointed and won't be staying with them again for sure.