A crumbling edifice
on Jan 13, 2020
4 years ago I visited Aamby Valley and came away awed and delighted by the experience. Sadly this time round was just the opposite. Despite being booked into a luxury Burmese Chalet we came away feeling underwhelmed and sorely disappointed. For starters, despite reaching an hour after 12 noon, we were made to wait for 1.5 hours for our room. Half the restaurants promised to us at check in were either shut for renovation or for the season! When we got to our room the aircon was not working properly, neither was the fridge. It took 3 hours more to get the aircon fixed but the fridge remained as it was because I just gave up. Room service orders took at least 1 hour to arrive and the general service was terrible. Breakfast was a nightmare on Day 1 with crowds fighting for tables and food like it was a railway station. Screaming babies and families ran amok while the staff ran like headless chickens, unable to keep up.
The place is still beautiful but only because of the location. Clearly they are grossly understaffed and not able to maintain the place properly with lack of funds. Visible signs of degeneration are all over and the staff couldn't be bothered while their beloved Sahara Shri languishes in jail! The. only silver lining was the food at Namak and the beautiful(but deserted)Watch Tower Bar, which is actually part of Juvana Resort
not a good choice to stay....
on Jan 13, 2020
pathetic service.... not value for money.....whenever asked for any activity simply says under maintenance eg aqua bus kids play area sports for kids..... house keeping people not responding.....only f&b people were cooperative.....
Something special... !
on Jan 13, 2020
I booked Aamby valley for two nights as my wife was coming over to Mumbai for the first time. We planned our weekend accordingly. First of all, about the place, it is surreal. The view, the nature, the cottage everything was awesome. We had a great time there. The staff is good not excellent.
In room dining is expensive. My suggestion: go to lakefront view cafe. They offer a great view and the food is good.
Surprise Marriage Proposal
on Jan 12, 2020
I planned to give my girlfriend a surprise marriage proposal, so I asked the Guest relations department to help me prepare for the same. Mansi Paul from Guest Relations took care of everything in such a short time. She suggested some amazing ideas for decorating the room, making it Soo very personal for the both of us and she did it all sooo beautifully that even I, who knew what was going to be in the decoration was completely awestruck with the quality of execution. She also made sure that she is present in the room to even record our entry and the the proposal in such an amazing manner, I mean what more can anybody ask for. Such minute detailing to the entire decoration and the amazing Valley view rooms with a private Jacuzzi, it truly was a dream proposal that both my Girlfriend and I could ever ask for. Thank you Soo much to the entire staff of Amby Valley and special thanks to Mansi Paul(Guest Relations) who made it all possible.
Amby Valley is truly the nearest heaven on earth to both major cities, Mumbai and Pune. We truly had the best weekend outing ever.
Outstanding Luxury with Excellent Supporting Staff
on Jan 11, 2020
We stay during 31st December with our family of 10 members and Kids, after we arrived it was great pleasure to meet MR.SUBHAJIT SAHA at Arrival desk ,the way he handle all of us it’s outstanding....we all came first time and many queries to ask he answered all of them and make everyone very clear about all facilities, activities about food outlets and many more information.The best thing to mention that he suggests and creat our entire activities plan and accordingly we complete all the activities, our family wants to special thanks to him for his great assistance all the way during our 03 nights visit . We all extremely recommend This Great Hill city ( Aamby Valley City) to all our friends even to everyone must experience it and specially meet such great person Mr. Saha and explore the hill city .
Special Recommendation # Aussie room & Spanish Cottage , Lavish buffet breakfast at Woodpecker restaurant , Namak & LFC cafe in the Evening for Hookah Lounge and many drinks.
All the very best to Aamby Valley City for the great creation for sure worlds best hill city. We will very keen to visit soon ......keep it up entire team 👍